
Spirits Consultant
Welcome to the world of spirits at Total Wine & More! We are seeking a highly knowledgeable and passionate Spirits Consultant to join our team. As the largest independent retailer of fine wine and spirits in the country, we take great pride in our extensive selection of premium products and exceptional customer service. Our Spirits Consultant will have the unique opportunity to share their expertise and recommendations with our valued customers, while also staying on top of industry trends and expanding their own knowledge. If you have a deep love for spirits and a desire to elevate the shopping experience for others, we want to hear from you. Join us and be a part of a dynamic and thriving team!
- Provide exceptional customer service by greeting and assisting customers in a friendly and knowledgeable manner.
- Demonstrate a deep understanding and passion for spirits, including their production, history, and recommended pairings.
- Utilize product knowledge to make personalized recommendations to customers, based on their preferences and needs.
- Stay up-to-date on industry trends and new product releases in order to provide customers with the latest information and recommendations.
- Maintain a clean and organized work environment in the spirits department, ensuring all products are properly stocked and displayed.
- Actively engage with customers to answer questions, provide recommendations, and address any concerns or issues.
- Collaborate with the rest of the team to ensure a seamless and positive shopping experience for customers.
- Continuously expand personal knowledge and expertise in the spirits industry through training, tastings, and research.
- Adhere to all company policies and procedures, including responsible alcohol service guidelines.
- Represent the Total Wine & More brand and values by providing exceptional service and contributing to a positive and welcoming atmosphere for customers and team members alike.
Extensive Knowledge And Expertise In The Spirits Industry, Including An In-Depth Understanding Of Various Types Of Spirits, Production Methods, And Global Trends.
Strong Customer Service Skills And The Ability To Provide Expert Recommendations To Customers Based On Their Preferences And Needs.
Proven Experience In Sales And Merchandising, Including The Ability To Analyze Sales Data And Make Informed Decisions To Drive Product Sales.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Team Members And Build Relationships With Suppliers And Customers.
Flexibility And Adaptability To Work In A Fast-Paced Retail Environment, Including The Ability To Handle Multiple Tasks And Prioritize Effectively To Meet Sales Goals.
Inventory Management
Time Management
Negotiation skills
Product knowledge
Event Planning
customer service
Teamwork
Marketing skills
Brand Ambassadorship
Sales Proficiency
Tasting Expertise
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Dependability
Problem-Solving
According to JobzMall, the average salary range for a Spirits Consultant in Phoenix, AZ, USA is $35,000 to $50,000 per year. This may vary depending on the specific company, experience level, and other factors such as bonuses and commission.
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Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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