Total Wine & More

Spirits Consultant

Total Wine & More

Indianapolis, IN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about the world of spirits and wine? Do you have a knack for educating and guiding others to discover new and exciting products? Total Wine & More is seeking a knowledgeable and personable Spirits Consultant to join our team. As a Spirits Consultant, you will have the opportunity to share your expertise and help our customers find the perfect spirits for any occasion. We are looking for a dedicated individual with a strong background in the spirits industry and a passion for customer service. If you have a deep understanding of spirits and a desire to share your knowledge with others, we would love for you to join our team.

  1. Provide excellent customer service by assisting customers in selecting spirits and educating them on various products.
  2. Use expertise in the spirits industry to stay updated on new products, trends, and industry developments.
  3. Demonstrate a deep understanding of different types of spirits, including their history, production process, and flavor profiles.
  4. Develop and maintain strong relationships with customers to ensure their satisfaction and repeat business.
  5. Conduct tastings and classes to educate customers and promote products.
  6. Continuously expand knowledge and expertise through training and self-study.
  7. Stay organized and maintain accurate inventory levels to ensure availability of products.
  8. Collaborate with team members to create attractive displays and effectively merchandise products.
  9. Attend industry events and represent the company in a professional manner.
  10. Meet sales goals and contribute to the overall success of the store.
  11. Handle customer inquiries and complaints promptly and effectively.
  12. Maintain a clean and organized workspace, adhering to all company policies and procedures.
  13. Communicate effectively with customers and team members to provide a positive shopping experience.
  14. Assist in training new team members on spirits knowledge and customer service skills.
  15. Adhere to all state and federal laws and regulations regarding the sale of alcohol.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Extensive Knowledge Of Spirits: A Successful Spirits Consultant At Total Wine & More Should Have A Deep Understanding Of Various Types Of Spirits, Including Their Production Process, Flavor Profiles, And Serving Suggestions.

  • Experience In Sales And Customer Service: This Role Requires Strong Sales And Customer Service Skills In Order To Effectively Recommend And Sell Spirits To Customers. Previous Experience In A Sales Or Customer-Facing Role Is Highly Desirable.

  • Familiarity With Current Industry Trends: A Spirits Consultant Should Be Up-To-Date On The Latest Industry Trends And New Products In Order To Provide Informed Recommendations To Customers And Stay Competitive In The Market.

  • Ability To Work In A Fast-Paced Environment: Total Wine & More Stores Are Known For Their High Volume Of Customers, So A Spirits Consultant Must Be Able To Thrive In A Fast-Paced And Dynamic Work Environment.

  • Strong Communication And Interpersonal Skills: Excellent Communication Skills Are Essential For A Spirits Consultant To Effectively Interact With Customers, Co-Workers, And Suppliers. This Includes The Ability To Listen To Customer Needs And Provide Helpful And Knowledgeable Recommendations.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Marketing

  • customer service

  • Teamwork

  • Sales Experience

  • brand awareness

  • Product Recommendations

  • Wine Knowledge

  • Spirits Expertise

  • Tasting Events

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Spirits Consultant in Indianapolis, IN, USA is $35,000-$65,000 per year. This can vary depending on factors such as experience, education, and the specific company or establishment the consultant is working for. Additionally, bonuses and commissions may also be a part of the overall compensation for a Spirits Consultant.

Additional Information
Total Wine & More is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeJuly 20th, 2025
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About Total Wine & More

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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