Total Wine & More

Spirits Consultant

Total Wine & More

Fort Worth, TX, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you passionate about all things spirits and have a deep knowledge of the industry? Total Wine & More is seeking a dedicated and knowledgeable Spirits Consultant to join our team. As a Spirits Consultant, you will be responsible for providing expert guidance and recommendations to our customers, as well as staying up-to-date on the latest trends and products in the market. We are looking for someone who is personable, enthusiastic, and has a strong understanding of various spirits and their production processes. If you have a love for spirits and a desire to share your expertise with others, we want to hear from you!

  1. Provide expert guidance and recommendations to customers regarding spirits products.
  2. Stay up-to-date on the latest trends and products in the spirits industry.
  3. Demonstrate a deep knowledge and understanding of various spirits and their production processes.
  4. Create a welcoming and informative atmosphere for customers, answering any questions or concerns they may have.
  5. Continuously educate yourself on new spirits products and industry developments.
  6. Build and maintain relationships with customers, providing personalized and attentive service.
  7. Collaborate with team members to ensure a well-stocked and visually appealing spirits department.
  8. Meet or exceed sales goals by actively promoting and recommending spirits products to customers.
  9. Assist in the organization and execution of spirits-related events or tastings.
  10. Maintain a clean and organized work area, following all safety and sanitation protocols.
  11. Uphold Total Wine & More's customer service standards and company values.
  12. Continuously represent the company in a professional and positive manner.
  13. Act as a brand ambassador for spirits products, promoting and advocating for them within the store and community.
  14. Participate in training and development opportunities provided by the company.
  15. Assist in inventory management and ordering of spirits products.
  16. Handle customer complaints or issues with professionalism and resolve them to the best of your ability.
  17. Proactively seek opportunities to improve the spirits department and enhance the customer experience.
Where is this job?
This job is located at Fort Worth, TX, USA
Job Qualifications
  • In-Depth Knowledge Of Spirits: A Spirits Consultant At Total Wine & More Should Have A Strong Understanding Of The Various Types Of Spirits, Including Their Production Methods, Flavor Profiles, And Serving Suggestions.

  • Customer Service Experience: As A Spirits Consultant, You Will Be Interacting With Customers On A Daily Basis, So Having Previous Experience In A Customer-Facing Role Is Essential. This Includes The Ability To Provide Excellent Service, Handle Customer Inquiries And Complaints, And Make Product Recommendations.

  • Sales Experience: Total Wine & More Is A Retail Store, So Having Experience In Sales Is Beneficial For A Spirits Consultant. This Includes The Ability To Upsell And Cross-Sell Products, Meet Sales Targets, And Build Relationships With Customers.

  • Strong Communication Skills: As A Spirits Consultant, You Will Be Responsible For Conducting Tastings, Hosting Events, And Giving Presentations To Customers. Therefore, Excellent Verbal Communication Skills And The Ability To Convey Information Clearly And Effectively Are Crucial.

  • Passion For The Spirits Industry: Total Wine & More Is Looking For Candidates Who Have A Genuine Interest And Passion For The Spirits Industry. This Includes Staying Up-To-Date On Industry Trends, Attending Tastings And Events, And Constantly Seeking To Expand Your Knowledge And Expertise In The Field.

Required Skills
  • Communication Skills

  • Inventory Management

  • Product knowledge

  • Event Planning

  • customer service

  • Teamwork

  • Market trends

  • Brand Ambassadorship

  • brand awareness

  • Sales Proficiency

  • Tasting Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Spirits Consultant in Fort Worth, TX, USA is between $40,000 and $60,000 per year. This may vary depending on the specific company, experience level, and other factors such as bonuses and commission.

Additional Information
Total Wine & More is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeJuly 20th, 2025
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About Total Wine & More

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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