Total Wine & More

Loss Prevention Specialist

Total Wine & More

Columbus, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Total Wine & More, we are seeking a dedicated and detail-oriented Loss Prevention Specialist to join our team. As a leading retailer in the alcohol industry, we rely on the expertise and vigilance of our Loss Prevention Specialists to ensure the safety and security of our stores and merchandise. If you have a keen eye for potential risks and a passion for protecting assets, then we want to hear from you! Join us in our mission to provide our customers with a safe and enjoyable shopping experience.

  1. Conduct regular store audits to identify potential security risks and implement necessary measures to prevent loss or theft.
  2. Monitor and review surveillance footage to identify any suspicious activity or behavior.
  3. Collaborate with store management to develop and implement loss prevention policies and procedures.
  4. Train and educate store staff on loss prevention best practices and procedures.
  5. Conduct investigations into any reported incidents of theft or loss and provide detailed reports.
  6. Work closely with law enforcement agencies when necessary to resolve any security or theft-related issues.
  7. Maintain accurate records of all loss prevention activities and incidents.
  8. Ensure compliance with all company and industry safety and security regulations.
  9. Conduct regular inventory audits to identify any discrepancies or losses.
  10. Collaborate with other departments, such as operations and human resources, to identify and address potential risks or vulnerabilities.
  11. Stay updated on industry trends and advancements in loss prevention technology to enhance the effectiveness of the company's security measures.
  12. Communicate any security concerns or incidents to upper management in a timely manner.
  13. Provide excellent customer service by responding promptly and professionally to any security-related inquiries or concerns from customers or employees.
  14. Participate in meetings and training sessions to stay updated on company policies, procedures, and safety protocols.
  15. Act as a role model for safe and ethical behavior at all times.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Prior Experience In Loss Prevention Or Security, Ideally In A Retail Or Customer Service Environment.

  • Knowledge Of Relevant Laws And Regulations Related To Loss Prevention, Including Theft, Fraud, And Inventory Control.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Interact With Both Customers And Team Members.

  • Ability To Remain Calm And Handle High-Stress Situations, Including Confronting And Apprehending Suspected Shoplifters.

  • Proficiency In Using Security And Surveillance Equipment, As Well As Computer Software For Tracking And Analyzing Inventory And Loss Data.

Required Skills
  • Conflict Resolution

  • Inventory Control

  • Auditing

  • customer service

  • Report Writing

  • Risk assessment

  • Surveillance

  • Interviewing

  • Fraud detection

  • Investigative Techniques

  • Evidence Collection

  • Cctv Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Loss Prevention Specialist in Columbus, OH, USA is between $35,000 and $55,000 per year. This range can vary depending on factors such as experience, education, and specific job duties. Additionally, location and the size of the company can also impact salary. Larger companies or those in high-risk industries may offer higher salaries for this position. It is important to note that this is only an average range and individual salaries may vary.

Additional Information
Total Wine & More is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeMay 10th, 2026
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About Total Wine & More

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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