Total Wine & More

Loss Prevention Specialist

Total Wine & More

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Total Wine & More, we are passionate about providing our customers with a top-notch shopping experience. As a Loss Prevention Specialist, you will play a critical role in ensuring the safety and security of our stores and protecting our assets. We are seeking a highly motivated and detail-oriented individual with a strong background in loss prevention and a dedication to providing exceptional customer service. If you thrive in a fast-paced environment and have a strong eye for detail, we encourage you to apply for this exciting opportunity.

  1. Monitor and safeguard the store premises to prevent theft, fraud, and other security risks.
  2. Conduct routine inspections and audits to identify potential security vulnerabilities.
  3. Implement and enforce company policies and procedures related to loss prevention.
  4. Train and educate store employees on loss prevention strategies and best practices.
  5. Investigate and respond to suspicious activities, incidents, and other security-related issues.
  6. Work closely with store management to develop and implement security measures to reduce risk.
  7. Collaborate with law enforcement agencies as needed.
  8. Maintain accurate records and reports related to loss prevention activities.
  9. Stay informed about current trends and techniques in theft prevention and security.
  10. Provide excellent customer service by addressing any security concerns or issues raised by customers.
  11. Participate in team meetings and provide suggestions for improving loss prevention strategies.
  12. Maintain a professional and courteous demeanor while interacting with customers and employees.
  13. Adhere to all safety protocols and procedures to ensure a safe working environment.
  14. Assist with inventory control and shrink reduction efforts.
  15. Keep abreast of company policies and procedures and ensure compliance at all times.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: As A Loss Prevention Specialist At Total Wine & More, It Is Important To Have A Strong Understanding Of Security And Theft Prevention Strategies. This Includes Knowledge Of Cctv Systems, Alarm Systems, And Other Security Measures.

  • Attention To Detail: A Successful Loss Prevention Specialist Must Have A Keen Eye For Detail And Be Able To Identify Potential Security Risks Or Suspicious Behavior. This Requires Excellent Observation Skills And The Ability To Stay Focused And Alert At All Times.

  • Experience In Retail Security: Previous Experience In A Retail Security Role Is Highly Desirable For A Loss Prevention Specialist At Total Wine & More. This Includes Experience In Monitoring Inventory, Conducting Investigations, And Implementing Security Protocols.

  • Strong Communication Skills: The Role Of A Loss Prevention Specialist Involves Working Closely With Store Management And Other Team Members To Address Security Concerns. Therefore, Excellent Communication Skills Are Essential For Effectively Relaying Information And Collaborating With Others.

  • Ability To Work Independently: A Loss Prevention Specialist Must Be Able To Work Independently And Make Quick Decisions In High-Pressure Situations. This Role May Require Working Alone During Overnight Shifts, So Self-Motivation And The Ability To Work Autonomously Are Crucial.

Required Skills
  • Inventory Management

  • Data Analysis

  • Conflict Resolution

  • Interviewing Techniques

  • Risk assessment

  • Investigative skills

  • Physical Security

  • Emergency Response

  • Fraud detection

  • Auditing Procedures

  • Surveillance Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Loss Prevention Specialist in Austin, TX, USA is $37,000 - $57,000 per year. This may vary depending on the specific company, years of experience, and other factors such as education and additional certifications.

Additional Information
Total Wine & More is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeJune 9th, 2026
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About Total Wine & More

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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