Total Wine & More

Loss Prevention Specialist

Total Wine & More

Philadelphia, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Attention all security experts and retail professionals! Are you passionate about protecting assets and ensuring the safety of others? Look no further, because Total Wine & More is seeking a dedicated and experienced Loss Prevention Specialist to join our team. As one of the nation's largest wine and spirits retailers, we are committed to providing a safe and secure shopping environment for our customers and team members. If you have a keen eye for detail, excellent communication skills, and a strong understanding of loss prevention procedures, we want to hear from you! Join us in our mission to prevent losses and maintain a secure environment for all at Total Wine & More.

  1. Develop and implement loss prevention strategies to protect company assets and minimize losses.
  2. Conduct regular audits and investigations to identify potential security risks and address any issues.
  3. Collaborate with store management and team members to ensure adherence to company policies and procedures related to loss prevention.
  4. Train and educate team members on loss prevention best practices and procedures.
  5. Monitor and analyze store inventory and transaction data to identify and prevent fraudulent activities.
  6. Monitor surveillance footage and conduct surveillance investigations as needed.
  7. Respond to and resolve any security incidents in a timely and effective manner.
  8. Maintain accurate and detailed records of all security incidents and investigations.
  9. Stay updated on industry trends and changes in security technology to continuously improve loss prevention strategies.
  10. Collaborate with law enforcement agencies as needed for investigations and prosecution of criminal activities.
  11. Conduct regular safety and security assessments to identify and address potential hazards.
  12. Communicate effectively with team members, customers, and law enforcement personnel regarding security issues and procedures.
  13. Participate in store meetings and trainings to promote a safe and secure work environment.
  14. Act as a role model for team members by demonstrating and promoting ethical and responsible behavior.
  15. Maintain a professional and courteous demeanor at all times, while representing the company.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: A Successful Loss Prevention Specialist At Total Wine & More Should Have A Strong Understanding Of Various Loss Prevention Techniques Such As Cctv Surveillance, Inventory Auditing, And Employee Training On Theft Prevention.

  • Experience In Retail Or Security: Previous Experience In Retail Or Security Is Highly Desirable For This Role. Candidates Should Have A Proven Track Record Of Preventing And Deterring Theft In A Retail Setting Or Have A Background In Security.

  • Analytical Skills: The Ability To Analyze Data And Identify Patterns Is Crucial For A Loss Prevention Specialist. Candidates Should Have Strong Analytical Skills To Review Sales Data, Inventory Reports, And Surveillance Footage To Identify Potential Areas Of Loss.

  • Communication And Interpersonal Skills: A Loss Prevention Specialist Must Be Able To Effectively Communicate With Employees, Managers, And Law Enforcement. Strong Interpersonal Skills Are Necessary To Approach And Handle Delicate Situations With Tact And Diplomacy.

  • Attention To Detail: The Role Of A Loss Prevention Specialist Requires A Keen Eye For Detail. Candidates Should Be Able To Spot Discrepancies In Inventory, Identify Suspicious Behaviors, And Pay Close Attention To Surveillance Footage To Prevent Theft And Shrinkage.

Required Skills
  • Inventory Management

  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • customer service

  • Report Writing

  • Risk assessment

  • Investigative skills

  • Emergency Response

  • Fraud detection

  • Surveillance Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Loss Prevention Specialist in Philadelphia, PA, USA is $43,000 to $60,000 per year. This may vary depending on the specific company, level of experience, and other factors.

Additional Information
Total Wine & More is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeMay 10th, 2026
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About Total Wine & More

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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