Beverage Specialist

At Total Wine & More, we are passionate about providing our customers with the best selection of alcoholic and non-alcoholic beverages. We are currently seeking a skilled and knowledgeable Beverage Specialist to join our team. As a Beverage Specialist, you will play a crucial role in educating and assisting our customers in finding the perfect beverage for any occasion. We are looking for someone with a strong passion for the beverage industry, exceptional customer service skills, and a deep understanding of various types of beverages. If you have a love for all things beverage-related and enjoy sharing your knowledge with others, then this may be the perfect job for you.

1. Educate and assist customers in selecting the perfect beverage for any occasion.
2. Stay up-to-date on the latest beverage trends and product knowledge.
3. Provide exceptional customer service by listening to and understanding customer needs.
4. Use expert knowledge to recommend and suggest appropriate beverages based on customer preferences.
5. Maintain a deep understanding of various types of beverages including wine, spirits, beer, and non-alcoholic options.
6. Continuously expand knowledge of new and emerging products in the beverage industry.
7. Create and maintain attractive displays and presentations of beverages.
8. Communicate effectively with team members to ensure a smooth and efficient operation.
9. Assist with inventory management and ordering new products.
10. Conduct tastings and other educational events to promote products and engage customers.
11. Handle customer inquiries and complaints in a professional and timely manner.
12. Adhere to all company policies and procedures, including health and safety regulations.
13. Collaborate with colleagues to provide a positive and enjoyable shopping experience for customers.
14. Represent the company in a positive and professional manner at all times.
15. Continuously strive to meet and exceed sales goals and customer satisfaction targets.

According to JobzMall, the average salary range for a Beverage Specialist in Charlotte, NC, USA is $35,000 - $45,000 per year. This may vary depending on factors such as experience, education, and the specific company or industry the specialist works in.

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.