Total Wine & More

Beverage Specialist

Total Wine & More

Jacksonville, FL, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you passionate about all things beverage? Do you have a knack for finding the perfect wine pairing or creating the ultimate cocktail? Total Wine & More is looking for a knowledgeable and enthusiastic Beverage Specialist to join our team! As the go-to expert for our customers, you will have the opportunity to share your love and expertise for all types of beverages, from wine and spirits to beer and non-alcoholic options. If you have a passion for the industry and a desire to educate and inspire others, we want to hear from you! Join us in our mission to provide exceptional customer service and an unforgettable shopping experience.

  1. Act as the go-to expert for all beverage-related inquiries from customers.
  2. Utilize your knowledge and passion for beverages to provide exceptional customer service.
  3. Educate customers on different types of beverages and assist them in making informed purchasing decisions.
  4. Create a welcoming and informative environment for customers to learn about and try new beverages.
  5. Stay up-to-date on industry trends, new products, and emerging brands to provide the most current and relevant information to customers.
  6. Work collaboratively with team members to ensure a well-stocked and visually appealing beverage department.
  7. Conduct tastings and educational events to showcase new products and promote customer engagement.
  8. Assist in inventory management, including ordering and restocking of products.
  9. Provide recommendations and suggestions for improving the beverage department and customer experience.
  10. Continuously strive to enhance your knowledge and expertise through training and development opportunities.
Where is this job?
This job is located at Jacksonville, FL, USA
Job Qualifications
  • Extensive Knowledge Of Alcoholic And Non-Alcoholic Beverages: A Beverage Specialist At Total Wine & More Should Possess A Deep Understanding Of Various Types Of Beverages, Including Wine, Spirits, Beer, And Non-Alcoholic Options.

  • Strong Customer Service Skills: As A Beverage Specialist, The Ability To Provide Exceptional Customer Service Is Essential. This Includes Being Able To Make Personalized Recommendations, Answer Customer Questions, And Handle Any Complaints Or Concerns.

  • Sales And Marketing Experience: Total Wine & More Is A Retail Store, And A Beverage Specialist Should Have Experience In Sales And Marketing To Effectively Promote And Sell Products To Customers.

  • Familiarity With Industry Trends And Regulations: The Beverage Industry Is Constantly Evolving, And A Beverage Specialist Should Stay Up-To-Date On The Latest Trends, Regulations, And Laws Related To Alcoholic And Non-Alcoholic Beverages.

  • Excellent Communication And Interpersonal Skills: A Beverage Specialist Must Be Able To Effectively Communicate With Customers, Coworkers, And Vendors. This Includes Being Able To Listen To And Understand Customer Needs And Preferences, As Well As Collaborate And Build Relationships With Team Members And Suppliers.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Event Planning

  • customer service

  • Merchandising

  • brand awareness

  • Sales Techniques

  • Beverage Pairing

  • Tasting Experience

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Beverage Specialist in Jacksonville, FL, USA is between $30,000 and $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or establishment. Some higher-end establishments may offer higher salaries or additional benefits. It is best to research specific companies and job listings for more accurate salary information.

Additional Information
Total Wine & More is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeAugust 19th, 2025
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About Total Wine & More

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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