Total Wine & More

Beverage Specialist

Total Wine & More

San Antonio, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a connoisseur of all things beverage-related? Do you have a passion for discovering new and exciting flavors? Total Wine & More is seeking a knowledgeable and enthusiastic Beverage Specialist to join our team. As a Beverage Specialist, you will have the opportunity to share your expertise with customers and help them find their perfect drink. We are looking for candidates who are not only knowledgeable about various beverages, but also possess exceptional customer service skills and a strong work ethic. If you are a driven individual with a love for all things beverage, we want to hear from you!

  1. Provide exceptional customer service by assisting customers in finding their perfect beverage based on their preferences and needs.
  2. Share expertise and knowledge about various beverages, including wine, spirits, beer, and non-alcoholic options, with customers and team members.
  3. Continuously stay up-to-date on industry trends, new products, and emerging flavors to provide customers with the most current and accurate information.
  4. Educate customers on proper serving techniques, food pairings, and storage recommendations for different types of beverages.
  5. Conduct tastings and product demonstrations to showcase new and popular products and drive sales.
  6. Maintain a clean and organized work environment, including ensuring all products are properly stocked and displayed.
  7. Collaborate with team members to achieve sales goals and provide a positive shopping experience for customers.
  8. Assist with inventory management, including receiving and stocking products and conducting regular inventory counts.
  9. Resolve customer complaints and concerns in a timely and professional manner.
  10. Adhere to all company policies and procedures, including safety and sanitation guidelines.
  11. Continuously seek opportunities for personal and professional development, including attending training sessions and workshops.
  12. Represent the company in a positive and professional manner at all times.
  13. Contribute to a positive and collaborative team environment by communicating effectively and working together to achieve common goals.
  14. Adhere to all alcohol-related laws and regulations, including checking identification and enforcing age restrictions.
  15. Maintain a strong work ethic and uphold company values.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Extensive Knowledge Of Various Types Of Alcoholic And Non-Alcoholic Beverages, Including Wine, Spirits, Beer, And Mixers.

  • Proven Experience In Customer Service And Sales, With The Ability To Make Personalized Recommendations And Provide Exceptional Customer Experiences.

  • Strong Communication Skills, With The Ability To Effectively Educate And Engage Customers About Products And Promotions.

  • Ability To Work In A Fast-Paced Environment And Multitask, While Maintaining A High Level Of Attention To Detail And Accuracy.

  • Familiarity With Inventory Management, Ordering, And Stocking Procedures, As Well As The Ability To Analyze Sales Data And Make Informed Purchasing Decisions.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Brand Promotion

  • Mixology

  • Sales Techniques

  • Wine Tasting

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Beverage Specialist in San Antonio, TX, USA is between $34,000 and $56,000 per year. However, this can vary based on factors such as the specific company, years of experience, and education level.

Additional Information
Total Wine & More is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 18th, 2024
Apply BeforeApril 11th, 2026
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About Total Wine & More

Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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