
Beverage Specialist
Welcome to Total Wine & More - where passion meets expertise! We are currently seeking a Beverage Specialist to join our team of dedicated professionals. As a Beverage Specialist, you will have the opportunity to share your extensive knowledge and enthusiasm for all things beverage-related with our valued customers. Our ideal candidate is not only a connoisseur of fine wines, spirits, and beers, but also possesses exceptional customer service skills, a strong work ethic, and a passion for providing an exceptional shopping experience. If you are a dynamic and knowledgeable individual who loves to share your passion for beverages with others, we want to hear from you!
- Provide exceptional customer service to all customers, including greeting them upon arrival, answering questions, and assisting with product selection.
- Utilize extensive knowledge of wines, spirits, and beers to educate customers and make recommendations based on their preferences.
- Continuously stay updated on new and existing products, including their origins, flavor profiles, and food pairings.
- Create and maintain displays that showcase featured products and promotions.
- Follow all company policies and procedures, including safety and sanitation protocols, while handling and serving beverages.
- Collaborate with team members to ensure the store is well-stocked and organized at all times.
- Maintain a positive and professional demeanor at all times, fostering a welcoming and inclusive environment for both customers and colleagues.
- Handle cash and credit transactions accurately and efficiently.
- Attend training sessions and workshops to further develop product knowledge and customer service skills.
- Act as a brand ambassador for Total Wine & More, promoting the company's values and mission to customers.
Extensive Knowledge Of Various Alcoholic And Non-Alcoholic Beverages, Including Wine, Spirits, Beer, And Other Specialty Drinks.
Proven Experience In Sales And Customer Service, With The Ability To Make Recommendations And Provide Exceptional Service To Customers.
Strong Communication And Interpersonal Skills, With The Ability To Effectively Engage With Customers And Provide Product Education.
Ability To Work In A Fast-Paced Environment And Handle Multiple Tasks Simultaneously, While Maintaining A High Level Of Attention To Detail.
Knowledge Of Current Industry Trends And Market Developments, With The Ability To Make Informed Decisions On Product Selection And Inventory Management.
Communication Skills
Inventory Management
Product knowledge
Event Planning
customer service
Merchandising
Cash Handling
Teamwork
Brand Promotion
Sales Techniques
Beverage Pairing
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Beverage Specialist in Phoenix, AZ, USA is $33,000 to $50,000 per year. This salary range may vary depending on factors such as experience, education, and the specific company or industry the Beverage Specialist works in. Additionally, some Beverage Specialists may also receive bonuses or commission on top of their base salary.
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Total Wine & More is America‘s Wine Superstore®—the country‘s largest independent retailer of fine wine. We started in 1991 when brothers David and Robert Trone opened two wine stores in Delaware. They currently operate over 190 superstores across 23 states and are growing rapidly. One typical store carries more than 8,000 world-class wines from every wine-producing region in the world. Total Wine & More carries more than 2,500 beers, from America‘s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category.

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