Field Service Administrative Assistant II

Hello! Are you a detail-oriented and organized individual with a passion for providing excellent customer service? If so, we have an exciting opportunity for you as a Field Service Administrative Assistant II at Toshiba. In this role, you will be responsible for supporting our field service technicians by coordinating and managing administrative tasks. We are looking for someone who has prior administrative experience, strong communication skills, and the ability to work in a fast-paced environment. Join our team and be a part of a company that is leading the way in innovative technology solutions.

1. Coordinate and manage administrative tasks for field service technicians.
2. Provide excellent customer service to clients and internal team members.
3. Utilize strong organizational skills to ensure all tasks are completed accurately and on time.
4. Communicate effectively with team members and clients to provide updates and gather necessary information.
5. Maintain detailed records and documentation of service calls and tasks.
6. Assist with scheduling and coordinating service appointments.
7. Order and maintain inventory of necessary supplies and equipment.
8. Handle and resolve any customer complaints or issues in a timely and professional manner.
9. Prioritize tasks and manage time effectively in a fast-paced environment.
10. Utilize problem-solving skills to troubleshoot and resolve any administrative issues.
11. Support the training and onboarding of new field service technicians.
12. Adhere to company policies, procedures, and safety guidelines.
13. Collaborate with other team members to improve processes and efficiency.
14. Maintain confidentiality of sensitive information.
15. Attend meetings and provide updates on administrative tasks and projects.

According to JobzMall, the average salary range for a Field Service Administrative Assistant II in New York, NY, USA is $51,000-$60,000 per year. However, this can vary depending on the specific company, location, and level of experience. Some companies may pay higher or lower salaries for this role.

Toshiba Corporation is a Japanese multinational conglomerate headquartered in Tokyo, Japan. Its diversified products and services include information technology and communications equipment and systems, electronic components and materials, power systems, industrial and social infrastructure systems, consumer electronics, home appliances, medical equipment, office equipment, as well as lighting and logistics.