At Topgolf, we are looking for a passionate, results-driven Team Lead to join our team! We are seeking a highly motivated individual who is committed to providing exceptional customer service and creating an engaging environment. The successful candidate will have the ability to lead, motivate, and develop their team, while building strong relationships with guests and colleagues.The ideal candidate will have a minimum of two years of experience as a team leader in a customer-facing environment, as well as a positive, professional attitude and an excellent work ethic. They will have strong organizational and problem-solving skills, as well as the ability to multi-task and prioritize within a high-pressure environment. They will also possess excellent communication skills with the ability to quickly develop relationships with customers and colleagues.The Team Lead will help to ensure that all Topgolf standards of service, safety, and cleanliness are maintained at all times. They will be responsible for creating a positive and energizing atmosphere, as well as providing coaching and development to their team. The successful candidate will be an enthusiastic and driven individual who is passionate about creating an exceptional experience for our guests.
Responsibilities:
- Lead, motivate, and develop team members while building strong relationships with guests and colleagues.
- Monitor team performance and provide coaching and development to their team.
- Ensure that all Topgolf standards of service, safety, and cleanliness are maintained at all times.
- Create a positive and energizing atmosphere.
- Manage customer inquiries and provide exceptional customer service.
- Use strong organizational and problem-solving skills to multi-task and prioritize within a high-pressure environment.
- Quickly develop relationships with customers and colleagues through excellent communication skills.
- Ensure that team goals and deadlines are met.
Ability To Work In A Fast-Paced Environment
Proficient In Microsoft Office Suite
Strong Customer Service Skills
Proven Leadership Experience
Highly Organized
Effective Communicator
Knowledge Of Golf Or Similar Sport
Ability To Effectively Motivate And Manage Team Members
Excellent Problem Solving And Decision Making Skills
Training
Communication
Coaching
Scheduling
Leadership
Conflict Resolution
Mentoring
Organization
Facilitation
Motivation
Coordination
Problem-Solving
Delegation
Supervision
Decision-Making
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
Organizational skills
Teamwork
According to JobzMall, the average salary range for a Team Lead in Renton, WA, USA is $63,000 - $77,000 per year. This salary range can vary depending on the company, experience level, and other factors.
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Topgolf is a golf driving range game with electronically tracked golfballs and automatically scored drives that started in 2000 and grew to become a multinational sports entertainment company.

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