We’re looking for an enthusiastic, organized, and customer-focused Team Lead to join our team at Topgolf. The ideal candidate should be passionate about providing exceptional experiences and have a strong commitment to team development. As a Team Lead, you will be responsible for ensuring the success of our facility by overseeing the day-to-day operations of the department.To be considered for this role, you must have a minimum of 3 years of experience in a supervisory role within the hospitality industry and knowledge of the golf industry. Additionally, you must possess excellent leadership, problem-solving, and communication skills. An understanding of budgeting and forecasting, as well as a working knowledge of Microsoft Office Suite, is also required. Your ability to motivate and empower a team of diverse individuals will be key to your success in this role.If you have a passion for creating an unforgettable experience for our guests and have the qualifications listed above, we want to hear from you!
Responsibilities:
- Oversee the day-to-day operations of the department to ensure the success of the facility.
- Motivate and empower a team of diverse individuals.
- Create an unforgettable experience for guests.
- Demonstrate excellent leadership, problem-solving, and communication skills.
- Monitor budgeting and forecasting.
- Utilize Microsoft Office Suite.
- Monitor employee performance and provide feedback.
- Maintain company policies and procedures.
- Handle customer concerns and complaints.
- Implement strategies to improve customer satisfaction.
Adaptability
Leadership
Problem Solving
Conflict Resolution
Time Management
Interpersonal Skills
Communication
Organization
Quality Assurance
Performance Management
Training
Planning
Communication
Coaching
Scheduling
Problem Solving
Leadership
Conflict Resolution
Mentoring
Team Building
Decision Making
Resource management
Delegation
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Team Lead in Little Rock, AR, USA is between $59,000 and $76,000. This range can vary depending on the company, the individual's experience, and other factors.
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Topgolf is a golf driving range game with electronically tracked golfballs and automatically scored drives that started in 2000 and grew to become a multinational sports entertainment company.

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