Topgolf

Food Runner, Guest Services

Topgolf

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional guest service and have an eye for detail? We are looking for a Food Runner, Guest Services at Topgolf who is a motivated, team-oriented individual with a commitment to excellence. To be successful in this role, you must possess a strong customer service orientation, have a friendly and outgoing personality, and a passion for delivering outstanding service.We're seeking someone with at least one year of experience in a customer service role, preferably in the hospitality industry. You must have excellent verbal communication and interpersonal skills, as well as being able to multi-task in a fast-paced environment. The ideal candidate will have the ability to work independently, while also collaborating effectively with other team members.If you're excited about the chance to work in a fun and fast-paced environment with a team of dedicated professionals, we want to hear from you!

Responsibilities:

  1. Provide exceptional customer service to all guests, including greeting guests, taking orders, and answering any questions.
  2. Ensure that all orders are accurate and delivered in a timely manner to the guests.
  3. Maintain a neat and orderly workstation and dining area.
  4. Assist other team members with tasks, as needed.
  5. Follow all safety and sanitation guidelines and protocols.
  6. Ensure the highest standards of cleanliness, sanitation, safety, and hospitality are met in all areas of the restaurant.
  7. Proactively address guest concerns and complaints.
  8. Monitor inventory and restock food items as needed.
  9. Adhere to all company policies and procedures.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Able To Communicate Effectively

  • Knowledge Of Food And Beverage Service

  • Ability To Take Direction And Remain Calm Under Pressure

  • Knowledge Of Health And Safety Rules

  • Ability To Take Initiative And Work Independently

Required Skills
  • Communication

  • customer service

  • Cash Handling

  • Food safety

  • Teamwork

  • Organization

  • Cleaning

  • Point of Sale

  • food preparation

  • Problem-Solving

  • Multi-tasking

  • Food delivery

  • Stock Management

  • Food Handling

  • Guest Escort

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Food Runner, Guest Services in Charlotte, NC, USA is between $9.00 and $12.00 per hour. The salary range is based on factors such as experience, education, and skills. The salary range can also vary depending on the size of the restaurant and the location.

Additional Information
Topgolf is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2023
Apply BeforeJuly 20th, 2025
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About Topgolf

Topgolf is a golf driving range game with electronically tracked golfballs and automatically scored drives that started in 2000 and grew to become a multinational sports entertainment company.

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