
Food Runner, Guest Services
Are you passionate about providing exceptional guest service and have an eye for detail? We are looking for a Food Runner, Guest Services at Topgolf who is a motivated, team-oriented individual with a commitment to excellence. To be successful in this role, you must possess a strong customer service orientation, have a friendly and outgoing personality, and a passion for delivering outstanding service.We're seeking someone with at least one year of experience in a customer service role, preferably in the hospitality industry. You must have excellent verbal communication and interpersonal skills, as well as being able to multi-task in a fast-paced environment. The ideal candidate will have the ability to work independently, while also collaborating effectively with other team members.If you're excited about the chance to work in a fun and fast-paced environment with a team of dedicated professionals, we want to hear from you!
Responsibilities:
- Provide exceptional customer service to all guests, including greeting guests, taking orders, and answering any questions.
- Ensure that all orders are accurate and delivered in a timely manner to the guests.
- Maintain a neat and orderly workstation and dining area.
- Assist other team members with tasks, as needed.
- Follow all safety and sanitation guidelines and protocols.
- Ensure the highest standards of cleanliness, sanitation, safety, and hospitality are met in all areas of the restaurant.
- Proactively address guest concerns and complaints.
- Monitor inventory and restock food items as needed.
- Adhere to all company policies and procedures.
Ability To Work In A Fast-Paced Environment
Excellent Customer Service Skills
Ability To Multi-Task
Able To Communicate Effectively
Knowledge Of Food And Beverage Service
Ability To Take Direction And Remain Calm Under Pressure
Knowledge Of Health And Safety Rules
Ability To Take Initiative And Work Independently
Communication
customer service
Cash Handling
Food safety
Teamwork
Organization
Cleaning
Point of Sale
food preparation
Problem-Solving
Multi-tasking
Food delivery
Stock Management
Food Handling
Guest Escort
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
According to JobzMall, the average salary range for a Food Runner, Guest Services in Charlotte, NC, USA is between $9.00 and $12.00 per hour. The salary range is based on factors such as experience, education, and skills. The salary range can also vary depending on the size of the restaurant and the location.
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Topgolf is a golf driving range game with electronically tracked golfballs and automatically scored drives that started in 2000 and grew to become a multinational sports entertainment company.

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