Floor Supervisor

Welcome to Tommy Hilfiger, where we strive to create fashion-forward and timeless pieces for our customers. We are currently seeking a passionate and experienced Floor Supervisor to join our team and help us maintain our high standards of excellence. As a Floor Supervisor, you will play a crucial role in managing and leading our sales team, ensuring exceptional customer service, and driving sales to achieve our business goals. If you have a love for fashion, a strong leadership background, and a keen eye for detail, we would love to have you on board.

1. Lead and manage the sales team to ensure a positive and productive work environment.
2. Train and onboard new team members, providing them with a thorough understanding of our brand, products, and sales techniques.
3. Monitor and evaluate team performance, providing feedback and coaching to improve individual and overall sales results.
4. Set and maintain high standards of customer service, ensuring that all customers receive a personalized and enjoyable shopping experience.
5. Monitor inventory levels and make recommendations for restocking or adjusting product offerings to meet customer demand.
6. Collaborate with other departments, such as merchandising and marketing, to ensure cohesive brand messaging and effective product placement.
7. Handle customer inquiries, complaints, and escalations in a timely and professional manner.
8. Maintain a deep understanding of our products and the latest fashion trends to effectively assist customers in making purchasing decisions.
9. Utilize sales data and reports to identify areas for improvement and develop strategies to increase sales.
10. Ensure compliance with company policies and procedures, including visual merchandising standards and loss prevention measures.
11. Assist in conducting performance evaluations and making recommendations for promotions or disciplinary action.
12. Stay up-to-date on industry developments and competitor trends to identify opportunities for growth and improvement.
13. Foster a positive and inclusive work environment that promotes teamwork, accountability, and a strong work ethic.
14. Other duties as assigned by upper management.

According to JobzMall, the average salary range for a Floor Supervisor in Nashville, TN, USA is between $33,000 - $50,000 per year. This can vary depending on factors such as experience, specific industry, and company size. Some higher-paying industries for Floor Supervisors in Nashville may include retail, hospitality, and manufacturing.

Tommy Hilfiger, formerly known as Tommy Hilfiger Corporation and Tommy Hilfiger Inc., is an American premium clothing company, manufacturing apparel, footwear, accessories, fragrances and home furnishings.