The Tommy Hilfiger team is looking for an experienced Floor Supervisor to join our flagship store and lead our sales team to success. This role requires excellent organizational and communication skills, a customer-centric attitude, and a passion for fashion. If you have a knack for problem solving and a desire to grow with an iconic brand, this is the job for you!The ideal candidate will have a minimum of 2 years of retail experience, preferably in a supervisory role. They should be flexible to work a variety of shifts, have a solid understanding of retail operations, and be computer savvy. Additionally, they should have a proven track record of driving sales and meeting goals. We’re looking for someone who can motivate and inspire their team, and who is always looking for ways to improve processes and customer experience. If you’re ready to take on a new challenge and have the skills and enthusiasm to help us reach our goals, we want to hear from you!
Responsibilities:
- Monitor and direct sales team performance, including setting goals and providing feedback.
- Provide customer service and ensure excellent customer experience.
- Assist with training and development of store personnel.
- Maintain accurate records and reports of sales performance.
- Manage daily store operations, including opening and closing procedures.
- Resolve customer issues and inquiries in a timely and courteous manner.
- Identify and implement opportunities to improve processes and customer experience.
- Ensure compliance with company policies and procedures.
- Monitor and manage inventory levels.
- Stay up to date with industry trends and new product releases.
Bachelor's Degree In Business
Or Related Field
Excellent Customer Service And Communication Skills
Proven Ability To Lead
Retail
Motivate
Minimum Years Of Experience In Retail Management
And Train A Team
Ability To Identify Areas For Improvement And Develop Strategies To Increase Sales And Profitability
Knowledge Of Retail Systems And Software
Ability To Work Well Under Pressure And Multi-Task
Strong Organizational Skills.
Training
Planning
Communication
Coaching
Scheduling
Multitasking
Leadership
Mentoring
customer service
Quality Control
organizing
Problem-Solving
Adaptability
Analyzing
Delegating
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
self-motivation
flexibility
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Floor Supervisor in Hamburg, Germany is €26,000 to €41,000 per year. This salary range can vary depending on the level of experience and the company.
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Tommy Hilfiger, formerly known as Tommy Hilfiger Corporation and Tommy Hilfiger Inc., is an American premium clothing company, manufacturing apparel, footwear, accessories, fragrances and home furnishings.

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