Tommy Hilfiger

Floor Manager

Tommy Hilfiger

Miami, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Tommy Hilfiger, where we create timeless and iconic fashion pieces that embody the spirit of American cool. We are currently seeking a dynamic and driven Floor Manager to join our team and support our retail operations.As the Floor Manager, you will play a crucial role in ensuring the smooth and efficient running of our store, while delivering exceptional customer service and maintaining our brand standards. We are looking for a passionate and experienced individual who can lead and motivate a team, while also possessing strong organizational skills and a keen eye for detail.If you have a love for fashion and a desire to excel in a fast-paced, ever-evolving industry, then we want you to be a part of our Tommy Hilfiger family. Join us and be a part of a global brand that values creativity, diversity, and innovation.

  1. Oversee the day-to-day operations of the store, including opening and closing procedures, cash handling, and inventory management.
  2. Train and develop a team of sales associates to provide exceptional customer service and uphold brand standards.
  3. Monitor and analyze sales performance to identify areas for improvement and implement strategies to increase sales.
  4. Ensure that the store is visually appealing and adheres to brand guidelines at all times.
  5. Manage staffing schedules to ensure adequate coverage during peak business hours and events.
  6. Conduct regular meetings with the team to review sales goals, performance, and provide feedback and coaching.
  7. Resolve customer complaints and issues in a timely and professional manner.
  8. Collaborate with other departments, such as merchandising and marketing, to ensure cohesive and effective operations.
  9. Stay up-to-date on industry trends and competitors' activities to make recommendations for improvement.
  10. Adhere to all company policies, procedures, and safety standards.
  11. Maintain a positive and professional work environment for all team members.
  12. Participate in recruiting and hiring processes for new team members.
  13. Conduct performance evaluations and provide ongoing training and development opportunities for the team.
  14. Ensure compliance with all legal and ethical standards, including labor laws and safety regulations.
  15. Foster a culture of creativity, diversity, and innovation within the store.
Where is this job?
This job is located at Miami, FL, USA
Job Qualifications
  • Strong Leadership Skills: A Floor Manager At Tommy Hilfiger Must Have A Proven Track Record Of Effectively Managing And Leading A Team. This Includes Delegating Tasks, Providing Guidance And Support, And Ensuring All Employees Are Working Towards The Same Goals.

  • Retail Experience: A Thorough Understanding Of Retail Operations And Customer Service Is Essential For A Floor Manager At Tommy Hilfiger. This Includes Experience In Sales, Inventory Management, And Visual Merchandising.

  • Excellent Communication Skills: The Ability To Effectively Communicate With Both Customers And Team Members Is Crucial For A Floor Manager At Tommy Hilfiger. This Includes Being Able To Handle Customer Inquiries And Complaints, As Well As Providing Clear And Concise Instructions To Employees.

  • Attention To Detail: As A Floor Manager At Tommy Hilfiger, You Will Be Responsible For Ensuring The Store Is Visually Appealing And All Products Are Displayed Correctly. This Requires A Keen Eye For Detail And The Ability To Maintain High Standards.

  • Problem-Solving Abilities: A Floor Manager At Tommy Hilfiger Must Be Able To Think On Their Feet And Come Up With Solutions To Any Issues That May Arise. This Includes Handling Customer Complaints, Resolving Conflicts Among Team Members, And Addressing Any Operational Challenges.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Visual merchandising

  • Team Leadership

  • staff training

  • Sales strategies

  • Organ

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Floor Manager in Miami, FL, USA is between $40,000 and $60,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Some Floor Managers may earn higher salaries if they have additional responsibilities or work in a high-demand industry.

Additional Information
Tommy Hilfiger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 1st, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Tommy Hilfiger

Tommy Hilfiger, formerly known as Tommy Hilfiger Corporation and Tommy Hilfiger Inc., is an American premium clothing company, manufacturing apparel, footwear, accessories, fragrances and home furnishings.

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