Team Leader, Quality Assurance & Care Coordination

Welcome to Thresholds, a leading mental health organization dedicated to providing high-quality care and support to our community. We are currently seeking a highly motivated and skilled individual to join our team as the Team Leader for Quality Assurance and Care Coordination. As a Team Leader, you will play a crucial role in ensuring the delivery of exceptional care to our clients and maintaining the highest standards of quality assurance. We are looking for a compassionate and dynamic leader who is committed to making a positive impact in the lives of those we serve. If you have a background in mental health, a strong understanding of quality assurance practices, and excellent leadership skills, we encourage you to apply for this exciting opportunity.

1. Oversee the quality assurance and care coordination processes for all programs and services provided by Thresholds.
2. Develop and implement policies and procedures to ensure compliance with all relevant regulations and standards.
3. Monitor and analyze data to identify trends and areas for improvement in the delivery of care.
4. Collaborate with program directors and staff to develop and implement quality improvement initiatives.
5. Conduct regular audits and reviews to ensure the accuracy and completeness of program documentation.
6. Train and mentor staff on quality assurance practices and best practices for delivering high-quality care.
7. Coordinate with external agencies and partners to ensure compliance with contractual requirements and quality standards.
8. Serve as a liaison between different departments to facilitate effective communication and collaboration.
9. Identify and address any potential risks or issues that may impact the quality of care provided.
10. Lead and participate in performance improvement and quality assurance committees.
11. Develop and maintain relationships with stakeholders and community partners to enhance the quality of care provided.
12. Stay updated on industry trends and best practices in quality assurance and care coordination.
13. Serve as a role model for staff by demonstrating a commitment to the mission and values of Thresholds.
14. Handle and address any concerns or complaints related to quality of care.
15. Prepare and present reports on quality assurance and care coordination to senior leadership.

According to JobzMall, the average salary range for a Team Leader, Quality Assurance & Care Coordination in Chicago, IL, USA is between $60,000 and $80,000 per year. However, this can vary depending on factors such as the size and industry of the company, as well as the individual's experience and qualifications.

Established in 1959, Thresholds provides healthcare, housing, and hope for thousands of persons with mental illnesses in Illinois each year. Through care, employment, advocacy, and housing, Thresholds assists and inspires people with mental illnesses to reclaim their lives. Thresholds is one of the oldest and largest providers of recovery services for persons with mental illnesses in Illinois. We reject the notion that anyone is a lost cause, utilizing evidence-based practices and a wide range of supports to treat the whole person, rather than just the disease.