Thresholds

Crisis Worker

Thresholds

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Thresholds, we believe in providing compassionate and effective care for individuals experiencing a mental health crisis. As a Crisis Worker, you will play a crucial role in supporting and guiding our clients towards stabilization and recovery. We are seeking a highly motivated and empathetic individual who is dedicated to making a positive impact in the lives of others. If you are a skilled communicator, have a strong understanding of mental health, and can remain calm in high-stress situations, we encourage you to apply for this rewarding position.

  1. Provide crisis intervention services to clients experiencing mental health crises.
  2. Conduct assessments of clients' mental health needs and develop individualized treatment plans.
  3. Collaborate with other team members, including therapists and psychiatrists, to ensure comprehensive care for clients.
  4. Utilize knowledge of mental health disorders and treatment methods to effectively support clients.
  5. Maintain accurate and up-to-date documentation of client progress and treatment plans.
  6. Communicate effectively with clients and their families, as well as other healthcare providers and community resources.
  7. Remain calm and composed in high-stress situations and handle crises in a professional and compassionate manner.
  8. Participate in training and professional development opportunities to enhance skills and stay current with best practices in crisis intervention.
  9. Adhere to all ethical and legal standards, including maintaining client confidentiality.
  10. Serve as an advocate for clients and work to reduce stigma surrounding mental health.
  11. Stay updated on agency policies and procedures and ensure compliance with all regulations.
  12. Display empathy and compassion towards clients and their families, creating a safe and supportive environment for them.
  13. Demonstrate a commitment to providing quality care and making a positive impact in the lives of clients.
  14. Maintain a positive and professional attitude while representing the agency and its mission.
  15. Attend meetings and participate in case conferences to discuss client progress and coordinate care.
  16. Assess potential risks and safety concerns for clients and take appropriate actions to ensure their well-being.
  17. Continuously evaluate and assess the effectiveness of interventions and make necessary adjustments to treatment plans.
  18. Maintain a strong understanding of community resources and refer clients to appropriate services as needed.
  19. Respond to crisis calls and provide phone support to clients in need.
  20. Work collaboratively with other agencies and organizations to promote mental health awareness and improve services for individuals in crisis.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • A Bachelor's Or Master's Degree In Social Work, Psychology, Or A Related Field.

  • Previous Experience Working With Individuals With Mental Illness Or In A Crisis Setting.

  • Strong Communication And Interpersonal Skills, With The Ability To De-Escalate And Manage Potentially Volatile Situations.

  • Knowledge Of Crisis Intervention Techniques And Ability To Provide Support And Guidance To Individuals In Crisis.

  • Ability To Work Independently And As Part Of A Team, With A Commitment To Promoting A Safe And Positive Environment For Clients.

Required Skills
  • Mental Health

  • Crisis Management

  • Active listening

  • Empathy

  • Crisis Assessment

  • Problem-Solving

  • Crisis intervention

  • Trauma-Informed

  • Crisis Response

  • Crisis Support

  • Crisis De-Escalation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Crisis Worker in Chicago, IL, USA is between $36,000 and $49,000 per year. This may vary depending on the specific job title, experience, and education level of the individual. Additionally, factors such as the type of organization (non-profit vs. for-profit) and location within the city can also impact salary.

Additional Information
Thresholds is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2024
Apply BeforeMay 10th, 2026
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About Thresholds

Established in 1959, Thresholds provides healthcare, housing, and hope for thousands of persons with mental illnesses in Illinois each year. Through care, employment, advocacy, and housing, Thresholds assists and inspires people with mental illnesses to reclaim their lives. Thresholds is one of the oldest and largest providers of recovery services for persons with mental illnesses in Illinois. We reject the notion that anyone is a lost cause, utilizing evidence-based practices and a wide range of supports to treat the whole person, rather than just the disease.

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