Technical Sales Support Manager

At Thermo Fisher Scientific, we are looking for an experienced Technical Sales Support Manager to join our team and provide customer-focused technical sales expertise. Our ideal candidate will have a passion for technology and a commitment to ensuring our customers have a positive experience.The Technical Sales Support Manager will be part of a team dedicated to providing high-level sales support to our clients. The successful candidate will have a proven track record of success in sales and technical customer service. They should possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.The successful candidate must have a Bachelor’s degree in a related field and at least 5 years of experience in technical sales, customer service, or a related field. They must also have experience working with complex technical products and services and be able to troubleshoot customer issues quickly and efficiently. The successful candidate must also have strong interpersonal and communication skills and be comfortable working with customers from all backgrounds.If you have the qualifications outlined above and you are passionate about providing top-notch customer service and sales support, then we want to hear from you!

Responsibilities:

1. Provide customer-focused technical sales expertise to ensure our customers have a positive experience.
2. Provide high-level sales support to our clients.
3. Troubleshoot customer issues quickly and efficiently.
4. Monitor customer satisfaction and identify areas of improvement.
5. Develop and maintain relationships with key customers.
6. Analyze customer data to identify trends and develop solutions.
7. Create and present technical sales presentations to customers.
8. Develop strategies to maximize sales and customer satisfaction.
9. Maintain accurate records of customer interactions, sales, and other data.
10. Work with other departments to coordinate sales and customer service efforts.

According to JobzMall, the average salary range for a Technical Sales Support Manager is $63,000 to $97,000 per year. This range can vary depending on the size of the company and the experience of the manager. Additionally, salaries may be higher in certain regions due to the cost of living and the demand for the position.

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.