
Technical Application Specialist III
Are you a highly skilled and experienced technical professional looking for a challenging and rewarding career opportunity? Look no further than Thermo Fisher Scientific! We are seeking a talented Technical Application Specialist III to join our dynamic team and help us drive innovation and excellence in the scientific industry. In this role, you will play a critical role in providing technical support and expertise to our customers, ensuring the successful implementation and use of our cutting-edge technologies. If you possess a strong background in technical applications, exceptional problem-solving abilities, and a passion for delivering exceptional customer service, we want to hear from you! Join us at Thermo Fisher Scientific and be a part of a company that is dedicated to making the world a healthier, cleaner, and safer place.
- Provide technical support and expertise to customers regarding the implementation and use of our technologies.
- Conduct product demonstrations and trainings for customers to ensure successful utilization of our products.
- Troubleshoot technical issues and provide timely and effective solutions to maintain customer satisfaction.
- Collaborate with cross-functional teams to develop and implement new technologies and applications.
- Stay up-to-date with industry trends and advancements to continually improve product knowledge and customer support.
- Conduct on-site visits to customers to assess and address technical needs.
- Communicate effectively with customers, sales teams, and management to provide technical insights and recommendations.
- Collaborate with the marketing team to develop technical content for product promotion and educational materials.
- Maintain accurate records of customer interactions and technical support provided.
- Attend conferences, workshops, and training sessions to enhance technical skills and knowledge.
- Lead or participate in special projects and initiatives to drive innovation and excellence in the scientific industry.
- Adhere to company policies, procedures, and safety regulations at all times.
Bachelor's Degree In A Relevant Field Such As Biology, Chemistry, Or Engineering.
Minimum Of 5 Years Of Experience In Technical Support Or Application Support In The Life Sciences Industry.
Strong Knowledge Of Laboratory Equipment And Software, Particularly In The Areas Of Sample Preparation, Analysis, And Data Management.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams And Customers.
Proven Problem-Solving And Troubleshooting Abilities, With The Ability To Quickly Identify And Resolve Technical Issues.
Quality Assurance
Project Management
Data Analysis
Time Management
Product knowledge
customer service
Troubleshooting skills
Problem-Solving
Software Proficiency
Technical Expertise
Training Abilities
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Technical Application Specialist III in Franklin, MA 02038, USA is $78,000-$95,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the individual is working in.
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Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.

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