Thermo Fisher Scientific

Technical Application Specialist III

Thermo Fisher Scientific

Franklin, MA 02038, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly skilled and experienced technical professional looking for a challenging and rewarding career opportunity? Look no further than Thermo Fisher Scientific! We are seeking a talented Technical Application Specialist III to join our dynamic team and help us drive innovation and excellence in the scientific industry. In this role, you will play a critical role in providing technical support and expertise to our customers, ensuring the successful implementation and use of our cutting-edge technologies. If you possess a strong background in technical applications, exceptional problem-solving abilities, and a passion for delivering exceptional customer service, we want to hear from you! Join us at Thermo Fisher Scientific and be a part of a company that is dedicated to making the world a healthier, cleaner, and safer place.

  1. Provide technical support and expertise to customers regarding the implementation and use of our technologies.
  2. Conduct product demonstrations and trainings for customers to ensure successful utilization of our products.
  3. Troubleshoot technical issues and provide timely and effective solutions to maintain customer satisfaction.
  4. Collaborate with cross-functional teams to develop and implement new technologies and applications.
  5. Stay up-to-date with industry trends and advancements to continually improve product knowledge and customer support.
  6. Conduct on-site visits to customers to assess and address technical needs.
  7. Communicate effectively with customers, sales teams, and management to provide technical insights and recommendations.
  8. Collaborate with the marketing team to develop technical content for product promotion and educational materials.
  9. Maintain accurate records of customer interactions and technical support provided.
  10. Attend conferences, workshops, and training sessions to enhance technical skills and knowledge.
  11. Lead or participate in special projects and initiatives to drive innovation and excellence in the scientific industry.
  12. Adhere to company policies, procedures, and safety regulations at all times.
Where is this job?
This job is located at Franklin, MA 02038, USA
Job Qualifications
  • Bachelor's Degree In A Relevant Field Such As Biology, Chemistry, Or Engineering.

  • Minimum Of 5 Years Of Experience In Technical Support Or Application Support In The Life Sciences Industry.

  • Strong Knowledge Of Laboratory Equipment And Software, Particularly In The Areas Of Sample Preparation, Analysis, And Data Management.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams And Customers.

  • Proven Problem-Solving And Troubleshooting Abilities, With The Ability To Quickly Identify And Resolve Technical Issues.

Required Skills
  • Quality Assurance

  • Project Management

  • Data Analysis

  • Time Management

  • Product knowledge

  • customer service

  • Troubleshooting skills

  • Problem-Solving

  • Software Proficiency

  • Technical Expertise

  • Training Abilities

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Technical Application Specialist III in Franklin, MA 02038, USA is $78,000-$95,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the individual is working in.

Additional Information
Thermo Fisher Scientific is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Thermo Fisher Scientific

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.

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