Sr Site Specialist
As a Sr Site Specialist at Thermo Fisher Scientific, you will play a critical role in ensuring the success of our clients in the biotechnology and pharmaceutical industries. You will be responsible for managing and maintaining relationships with key clients, providing technical support, and driving the growth of our products and services. We are seeking a highly motivated and experienced individual with a strong background in scientific research, exceptional communication skills, and a passion for delivering top-notch customer service. Join us and become a part of a dynamic team dedicated to revolutionizing the way science is conducted.
- Manage and maintain relationships with key clients in the biotechnology and pharmaceutical industries.
- Provide technical support and expertise to clients regarding Thermo Fisher Scientific products and services.
- Identify and understand clients' needs and provide tailored solutions to meet their specific requirements.
- Act as a subject matter expert on Thermo Fisher Scientific products and services, and effectively communicate their value to clients.
- Collaborate with cross-functional teams to drive the growth of our products and services.
- Develop and maintain a deep understanding of the biotechnology and pharmaceutical industries and their evolving needs.
- Act as a liaison between clients and internal teams, ensuring timely and effective resolution of any issues or concerns.
- Utilize market and industry knowledge to identify new business opportunities and potential partnerships.
- Serve as a mentor and resource for junior team members.
- Continuously seek feedback from clients and incorporate it into improving our products and services.
- Stay up-to-date with the latest developments and advancements in scientific research and technology.
- Represent Thermo Fisher Scientific at conferences, trade shows, and other industry events.
- Ensure compliance with company policies, procedures, and regulations.
- Maintain accurate records and reports of client interactions and activities.
- Demonstrate a strong commitment to providing exceptional customer service and satisfaction.
Bachelor's Degree In Biology, Chemistry, Or Related Field.
Minimum Of 5 Years Experience In A Laboratory Or Clinical Research Setting.
Strong Knowledge Of Laboratory Equipment And Technologies, Particularly In The Life Sciences Industry.
Excellent Project Management Skills, Including The Ability To Prioritize And Multitask In A Fast-Paced Environment.
Demonstrated Experience In Customer Service, With A Focus On Building And Maintaining Relationships With Clients.
Project Management
Inventory Management
Troubleshooting
Data Analysis
Supply Chain Management
customer service
Quality Control
Team Leadership
Regulatory compliance
Laboratory experience
Technical Expertise
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sr Site Specialist in Columbus, OH, USA is between $70,000- $90,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.
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Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.
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