Sr Site Specialist
Are you a driven and experienced professional looking for a challenging and rewarding opportunity? Look no further! Thermo Fisher Scientific is seeking a Senior Site Specialist to join our dynamic and innovative team. In this role, you will be responsible for managing and coordinating site activities for our valued customers, ensuring their satisfaction and success. We are seeking a highly organized and detail-oriented individual with a strong background in laboratory science and customer service. If you are passionate about delivering exceptional service and have the necessary qualifications, we encourage you to apply for this exciting position. Join us at Thermo Fisher Scientific and make a difference in the world of science!
- Manage and coordinate site activities for Thermo Fisher Scientific's customers.
- Ensure customer satisfaction and success by providing exceptional service.
- Utilize strong organizational skills to effectively prioritize and manage multiple tasks.
- Monitor and maintain inventory levels and order necessary supplies for customers.
- Develop and maintain strong relationships with customers to understand their needs and provide solutions.
- Collaborate with internal teams to ensure timely and accurate delivery of products and services.
- Provide technical support and troubleshooting assistance to customers.
- Train and educate customers on Thermo Fisher Scientific's products and services.
- Conduct regular site visits and communicate effectively with customers to address any concerns or issues.
- Utilize laboratory science knowledge to understand and support customers' research and experiments.
- Stay informed about industry trends and advancements to provide the best service and product recommendations.
- Maintain accurate and detailed records of customer interactions and activities.
- Identify and implement process improvements to increase efficiency and customer satisfaction.
- Adhere to company policies and procedures to ensure compliance and safety.
- Act as a brand ambassador for Thermo Fisher Scientific by promoting our values and commitment to excellence.
Minimum Of 5 Years Of Experience In A Related Field, Such As Site Management Or Laboratory Operations.
Bachelor's Degree In A Scientific Discipline, Such As Biology, Chemistry, Or Biochemistry.
Strong Understanding Of Regulatory Compliance And Quality Management Systems, Particularly In The Life Sciences Industry.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Interact With Internal And External Stakeholders.
Proven Project Management Skills, With The Ability To Manage Multiple Tasks And Priorities In A Fast-Paced, Dynamic Environment.
Project Management
Inventory Management
Troubleshooting
Data Analysis
Supply Chain Management
customer service
Quality Control
Compliance
Training and Development
Technical Expertise
Laboratory Operations
Communication
Conflict Resolution
Customer Service
Leadership
Time management
Critical thinking
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sr Site Specialist in New Haven, CT, USA is between $69,000 and $103,000 per year. This range can vary depending on the specific job responsibilities, the company, and the individual's experience and qualifications.
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Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.
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