Scientist II, Field Applications

Welcome to Thermo Fisher Scientific, a global leader in scientific research and innovation. We are currently seeking a highly motivated and driven individual to join our team as a Scientist II, Field Applications. As a member of our dynamic team, you will play a crucial role in providing technical support and expertise to our valued customers in the field. We are looking for a candidate with a strong scientific background and excellent communication skills to effectively collaborate with colleagues and assist in driving customer success. If you are passionate about making a difference in the scientific community and possess the required qualifications, we invite you to join our team and be a part of our mission to enable our customers to make the world healthier, cleaner, and safer.

1. Provide technical support to customers in the field, including troubleshooting and problem-solving.
2. Utilize scientific expertise to effectively communicate complex concepts and product information to customers.
3. Collaborate with colleagues to develop and implement strategies for driving customer success.
4. Conduct on-site demonstrations and trainings for customers on company products and services.
5. Stay up-to-date on industry trends and developments to provide knowledgeable insights and recommendations to customers.
6. Serve as a liaison between customers and internal teams, providing feedback and identifying areas for improvement.
7. Maintain accurate records and documentation of customer interactions and product demonstrations.
8. Represent the company at conferences, trade shows, and other events to promote products and services.
9. Continuously strive to enhance customer satisfaction and retention through exceptional service and support.
10. Adhere to company policies and procedures, including safety protocols, in all customer interactions and activities.
11. Contribute to the overall success and growth of the company by actively participating in team meetings and sharing insights and ideas.
12. Adhere to ethical standards and maintain confidentiality of customer information.
13. Collaborate with cross-functional teams to identify and resolve technical issues and provide timely and effective solutions to customers.
14. Act as a mentor and resource for junior team members, providing guidance and support as needed.
15. Embody the company's values and mission to make a positive impact in the scientific community and contribute to a healthier, cleaner, and safer world.

According to JobzMall, the average salary range for a Scientist II, Field Applications in Melbourne VIC, Australia is between $90,000 and $110,000 per year. This may vary depending on factors such as experience, education level, and the specific industry in which the scientist is working. Some companies may also offer additional benefits and bonuses, which could increase the overall salary range.

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.