Product Specialist III

Welcome to Thermo Fisher Scientific! We are currently seeking a highly skilled and driven individual to join our team as a Product Specialist III. As a global leader in scientific research and technology, we are dedicated to providing innovative solutions to our customers in the life sciences industry. In this role, you will be responsible for providing technical expertise and support for our product portfolio, ensuring customer satisfaction and contributing to the overall success of our business. If you have a passion for science, strong communication skills, and a desire to make a meaningful impact, we encourage you to apply.

1. Develop and maintain a deep understanding of Thermo Fisher Scientific's product portfolio and their applications in the life sciences industry.
2. Provide technical support and troubleshooting for customers, including product demonstrations, training, and troubleshooting.
3. Collaborate with sales teams to identify and pursue new business opportunities and to ensure customer satisfaction.
4. Stay up-to-date on industry trends and competitor products in order to provide recommendations for product improvements or new product development.
5. Develop and deliver presentations and training materials to educate customers and internal teams on product features and benefits.
6. Act as a subject matter expert for assigned products and provide technical guidance to colleagues and customers.
7. Utilize CRM systems to track customer interactions and identify areas for improvement.
8. Attend industry conferences and events to network and promote Thermo Fisher Scientific's products and brand.
9. Provide feedback to product development teams on customer needs and market trends.
10. Continuously strive to improve customer experience and satisfaction by responding to inquiries in a timely and professional manner.

According to JobzMall, the average salary range for a Product Specialist III is between $100,000 to $150,000 per year. However, this can vary depending on factors such as location, industry, and level of experience. Some Product Specialists III may earn over $200,000 in highly competitive industries or with extensive experience.

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.