Medical Information Specialist - Mandarin Bilingual (Hybrid - Day Shift)

Are you a fluent Mandarin speaker with a passion for the medical field? Do you have experience in the healthcare industry and a strong understanding of medical terminology and regulations? Thermo Fisher Scientific is seeking a highly motivated and detail-oriented Medical Information Specialist to join our team. In this role, you will play a crucial part in providing accurate and timely medical information to healthcare professionals and patients. This is a hybrid position with a day shift schedule, offering a unique opportunity to use your language skills and medical knowledge in a fast-paced and dynamic environment. If you are a proactive and driven individual with a desire to make a positive impact in the healthcare industry, we encourage you to apply for this exciting role.

1. Conduct research and gather information on medical products, procedures, and diseases to ensure accurate and up-to-date knowledge.
2. Respond to inquiries from healthcare professionals and patients regarding Thermo Fisher Scientific's medical products, providing comprehensive and accurate information in a timely manner.
3. Utilize fluency in Mandarin to communicate effectively with Chinese-speaking healthcare professionals and patients.
4. Collaborate with cross-functional teams to ensure consistent and accurate messaging and information dissemination.
5. Maintain a thorough understanding of medical terminology, regulations, and industry guidelines to confidently and accurately address inquiries.
6. Continuously update and maintain databases and resources used to provide medical information, ensuring accuracy and completeness.
7. Proactively identify and report any potential adverse events or product issues to the appropriate teams.
8. Collaborate with the medical affairs team to support product launches and updates, providing medical information support as needed.
9. Participate in ongoing training and development to stay current with industry and company updates.
10. Adhere to all company policies and procedures, as well as regulatory guidelines, to ensure compliance and ethical conduct.
11. Act as a brand ambassador for Thermo Fisher Scientific, representing the company and its products in a professional and knowledgeable manner.
12. Handle confidential and sensitive information with discretion and maintain strict confidentiality in accordance with HIPAA regulations.
13. Demonstrate excellent customer service skills, going above and beyond to meet the needs of healthcare professionals and patients.
14. Utilize strong attention to detail to ensure accuracy in all communications and interactions.
15. Continuously seek opportunities for improvement and provide feedback to enhance processes and procedures within the medical information team.

According to JobzMall, the average salary range for a Medical Information Specialist - Mandarin Bilingual (Hybrid - Day Shift) in Taguig, Metro Manila, Philippines is between PHP 35,000 and PHP 40,000 per month. This may vary depending on the specific company, level of experience, and other factors.

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.