Lead Site Specialist - 2nd Shift (RSD Managed Services)

Welcome to Thermo Fisher Scientific, a global leader in serving science and helping customers accelerate their research and improve lives. We are currently seeking a highly motivated and experienced individual to join our team as the Lead Site Specialist for our 2nd shift in RSD Managed Services. In this role, you will oversee the daily operations of our site and ensure the smooth execution of our services. To excel in this position, you must possess strong leadership skills, attention to detail, and a passion for delivering exceptional customer service. If you are ready to take on a challenging and rewarding role, we encourage you to apply.

1. Oversee and manage the daily operations of the site, ensuring all tasks and services are carried out efficiently and effectively.
2. Lead a team of site specialists and provide guidance and support to ensure their success.
3. Monitor and maintain inventory levels, ensuring that all necessary supplies and materials are available for daily operations.
4. Collaborate with other departments and teams within the company to ensure seamless execution of services and support for customers.
5. Develop and implement strategies to improve operational efficiency and customer satisfaction.
6. Train and onboard new team members, providing them with the necessary tools and resources to excel in their roles.
7. Maintain a high level of quality control and ensure that all services meet company standards and customer expectations.
8. Act as a point of contact for customers, addressing any concerns or issues in a timely and professional manner.
9. Monitor and analyze data and performance metrics to identify areas for improvement and implement corrective actions.
10. Uphold company policies and procedures, ensuring compliance with all regulatory and safety standards.
11. Foster a positive and collaborative work environment, promoting teamwork and open communication among team members.
12. Stay updated on industry trends and developments, identifying opportunities for growth and improvement within the department.

According to JobzMall, the average salary range for a Lead Site Specialist - 2nd Shift (RSD Managed Services) in Boston, MA, USA is $57,000 - $70,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the individual is working in.

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.