Field Service Engineer, Immuno Diagnostics

Welcome to Thermo Fisher Scientific, a leading global healthcare company that is dedicated to making the world a healthier place. We are currently seeking a highly skilled and motivated Field Service Engineer for our Immuno Diagnostics division. In this role, you will have the opportunity to provide technical support and services to our customers, ensuring the optimal performance of our cutting-edge immunoassay instruments. If you have a passion for problem-solving, strong technical skills, and a desire to make a positive impact in the healthcare industry, we want to hear from you. Join our team and be a part of our mission to enable customers to make the world healthier, cleaner, and safer.

1. Provide technical support to customers for our immunoassay instruments, including troubleshooting and resolving any technical issues that may arise.
2. Conduct routine maintenance and repairs on immunoassay instruments to ensure optimal performance and minimize downtime for customers.
3. Collaborate with cross-functional teams to identify and implement solutions for complex technical problems.
4. Develop and maintain strong relationships with customers, acting as a trusted advisor and technical expert.
5. Train customers on the proper use and maintenance of our immunoassay instruments.
6. Keep up-to-date with industry advancements and product updates to ensure expert knowledge and support for customers.
7. Document all service activities, including customer interactions, technical issues, and resolutions, in a timely and accurate manner.
8. Communicate effectively with internal teams, such as sales and product development, to provide feedback and insights from customers.
9. Act as a brand ambassador for Thermo Fisher Scientific, promoting our company values and mission to customers.
10. Adhere to company and industry safety standards and protocols while performing service activities.

According to JobzMall, the average salary range for a Field Service Engineer, Immuno Diagnostics is between $65,000 and $100,000 per year. However, this can vary depending on factors such as location, experience, and company size. Some companies may also offer bonuses or other benefits in addition to a base salary.

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.