Thermo Fisher Scientific

Field Service Engineer III (Toronto)

Thermo Fisher Scientific

Toronto, ON, Canada
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

"Are you a skilled engineer with a passion for problem-solving and delivering exceptional customer service? Thermo Fisher Scientific is seeking a highly motivated Field Service Engineer III to join our team in Toronto. In this role, you will use your technical expertise to provide on-site support and maintenance for a wide range of scientific equipment and instruments. Our ideal candidate has a strong background in engineering, excellent communication skills, and a desire to continuously learn and grow. If you are looking for a challenging and rewarding career in the science industry, we encourage you to apply for this exciting opportunity!"

  1. Perform on-site maintenance and support for a variety of scientific equipment and instruments.
  2. Utilize technical expertise to troubleshoot and solve complex issues with equipment.
  3. Provide exceptional customer service to clients by effectively communicating and addressing their needs and concerns.
  4. Maintain a high level of professionalism and represent the company in a positive manner at all times.
  5. Stay up-to-date with the latest technological advancements and industry developments to continuously improve knowledge and skills.
  6. Adhere to all safety protocols and regulations while performing duties on-site.
  7. Collaborate with other team members and departments to ensure efficient and effective resolution of technical issues.
  8. Document all service and maintenance activities accurately and timely.
  9. Identify opportunities for improvement and make recommendations to enhance equipment performance and customer satisfaction.
  10. Participate in training programs and workshops to enhance technical skills and knowledge.
  11. Travel to different client locations as needed to provide on-site support.
  12. Manage and maintain inventory of spare parts and equipment.
  13. Follow company policies and procedures, including maintaining confidentiality of client information.
  14. Attend and participate in team meetings and provide input and suggestions for process improvements.
  15. Maintain a positive and proactive attitude towards work and adapt to changing priorities and tasks.
Where is this job?
This job is located at Toronto, ON, Canada
Job Qualifications
  • Bachelor's Degree In Engineering Or A Related Field.

  • Excellent Troubleshooting And Problem-Solving Skills.

  • Minimum Of 5 Years Of Experience In Field Service Or Technical Support.

  • Strong Knowledge Of Scientific Instrumentation And Related Software.

  • Ability To Travel Frequently, Including Overnight Stays, To Service Equipment At Customer Sites.

Required Skills
  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Quality Control

  • Root Cause Analysis

  • equipment maintenance

  • Team collaboration

  • Training and Development

  • Diagnostic Testing

  • Technical Troubleshooting

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Service Engineer III (Toronto) in Toronto, ON, Canada is between $85,000 and $110,000 per year. This can vary based on factors such as years of experience, specific industry, and company size.

Additional Information
Thermo Fisher Scientific is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2025
Apply BeforeJuly 8th, 2026
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About Thermo Fisher Scientific

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.

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