Field Service Engineer III

Are you a skilled and experienced Field Service Engineer looking to take your career to the next level? Thermo Fisher Scientific is seeking a highly motivated individual to join our team as a Field Service Engineer III. In this role, you will have the opportunity to provide technical support and maintenance services for our cutting-edge laboratory instruments and equipment. We are looking for someone who is passionate about delivering exceptional customer service and has a strong background in troubleshooting and problem-solving. If you thrive in a fast-paced, dynamic environment and have a strong commitment to quality, we want to hear from you!

1. Provide technical support for Thermo Fisher Scientific's laboratory instruments and equipment.
2. Perform maintenance services on a regular basis to ensure optimal functioning of equipment.
3. Troubleshoot and resolve technical issues with laboratory instruments and equipment.
4. Deliver exceptional customer service to clients, including timely response to inquiries and concerns.
5. Maintain accurate records of service calls, repairs, and maintenance activities.
6. Collaborate with team members to identify and implement improvements to equipment and processes.
7. Continuously stay updated on new technologies and products in the field to provide the best support to clients.
8. Follow company policies and procedures in regards to safety, documentation, and quality standards.
9. Communicate with clients to schedule service calls and provide updates on service requests.
10. Travel to client sites as needed to perform on-site maintenance and repairs.
11. Provide training and support to clients on proper use and maintenance of equipment.
12. Maintain a high level of professionalism and positive representation of the company at all times.

According to JobzMall, the average salary range for a Field Service Engineer III is between $75,000 to $110,000 per year. This may vary depending on the location, industry, and level of experience of the individual.

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.