Field Service Engineer II (qPCR/Sample Prep)

Are you a skilled and experienced Field Service Engineer looking for a new and exciting opportunity? Join our dynamic team at Thermo Fisher Scientific as a Field Service Engineer II specializing in qPCR/Sample Prep. In this role, you will have the opportunity to use your technical expertise to provide top-notch service and support to our valued customers. We are seeking a highly motivated individual with a passion for problem-solving and a strong background in qPCR/Sample Prep instrumentation. If you are ready to take your career to the next level, we welcome you to apply for this exciting opportunity.

1. Provide technical expertise and support in the field of qPCR/Sample Prep instrumentation.
2. Troubleshoot and resolve technical issues for customers in a timely and professional manner.
3. Conduct installations, repairs, and maintenance of qPCR/Sample Prep instruments at customer sites.
4. Train customers on the proper use and maintenance of qPCR/Sample Prep instruments.
5. Collaborate with cross-functional teams to ensure customer satisfaction and product performance.
6. Keep accurate records of service and maintenance activities, including detailed documentation of customer interactions.
7. Stay up-to-date with industry developments and product knowledge to provide the best service to customers.
8. Identify potential improvement opportunities and share feedback with relevant teams.
9. Adhere to company safety protocols and maintain a safe working environment.
10. Travel to customer sites as needed to provide on-site support and service.
11. Communicate effectively with customers, colleagues, and management to provide updates and reports on service activities.
12. Maintain a high level of professionalism and represent the company’s values and standards at all times.

According to JobzMall, the average salary range for a Field Service Engineer II (qPCR/Sample Prep) in Texas, USA is $75,000 to $95,000 per year. This can vary depending on factors such as experience level, location, and company size. Some larger companies may offer higher salaries, while smaller companies may offer lower salaries. Additionally, benefits such as health insurance, retirement plans, and bonuses may also affect the overall salary package.

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.