Field Service Engineer I

At Thermo Fisher Scientific, we are dedicated to making the world a healthier, cleaner and safer place. As a Field Service Engineer I, you will play a vital role in supporting our mission by providing technical expertise and exceptional customer service to our valued clients. We are seeking a highly motivated and skilled individual to join our dynamic team and be part of our growing success. If you are passionate about technology, possess strong problem-solving skills, and have a desire to make a meaningful impact, we want to hear from you!

1. Provide technical expertise: Utilize your knowledge and skills to troubleshoot and solve technical issues for our clients.
2. Deliver exceptional customer service: Maintain a positive and professional attitude while interacting with clients and ensure their needs are met in a timely and satisfactory manner.
3. Support company mission: Understand and align with the company's goal of making the world a healthier, cleaner, and safer place and actively contribute to achieving it.
4. Perform field service: Travel to client sites to install, repair, and maintain our products and equipment.
5. Conduct equipment training: Train clients on the proper use and maintenance of our products to ensure their optimal performance.
6. Collaborate with team members: Work closely with colleagues to share knowledge and resources, and provide support as needed.
7. Maintain accurate records: Keep thorough and organized records of service calls, repairs, and customer interactions.
8. Stay updated on industry developments: Stay current with industry advancements and new technologies to continuously improve your technical skills and knowledge.
9. Adhere to safety protocols: Follow all safety procedures and guidelines while working on client sites to ensure a safe and secure work environment.
10. Represent the company: Serve as a brand ambassador by embodying the company's values and maintaining a professional image at all times.

According to JobzMall, the average salary range for a Field Service Engineer I is $55,000 to $70,000 per year. However, this can vary depending on factors such as location, industry, and experience. Some Field Service Engineers may earn as little as $40,000 per year, while others may earn over $100,000 per year. Additionally, bonuses and benefits may also impact the overall salary for this role.

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.