Engineer II, Field Service

Are you a highly skilled engineer with a passion for problem-solving and customer service? Thermo Fisher Scientific is seeking an Engineer II, Field Service to join our team and provide technical support and maintenance for our cutting-edge laboratory equipment. In this role, you will have the opportunity to travel and work directly with our clients to ensure the proper functioning of our products. We are looking for a self-motivated individual with a strong background in engineering and a customer-focused mindset. If you are ready to use your expertise to make a positive impact in the scientific community, we encourage you to apply for this exciting opportunity.

1. Provide technical support and maintenance for Thermo Fisher Scientific laboratory equipment.
2. Troubleshoot and resolve technical issues with a high level of efficiency and accuracy.
3. Travel to client sites to perform on-site maintenance and repairs.
4. Collaborate with clients to understand their needs and provide tailored solutions.
5. Stay up-to-date with latest product developments and advancements in the field.
6. Ensure proper functioning of equipment by conducting routine checks and preventative maintenance.
7. Communicate effectively with clients and internal teams to provide timely updates and resolutions.
8. Proactively identify and address potential problems to prevent equipment failures.
9. Maintain accurate documentation of service activities, including reports and service tickets.
10. Participate in training and development programs to continuously improve technical skills and knowledge.
11. Collaborate with cross-functional teams to identify and implement process improvements.
12. Adhere to company safety protocols and procedures while working on client sites.
13. Represent Thermo Fisher Scientific with a high level of professionalism and dedication to customer satisfaction.
14. Contribute to a positive and collaborative team culture.
15. Continuously seek opportunities to enhance customer experience and exceed expectations.

According to JobzMall, the average salary range for a Engineer II, Field Service in 4153 Reinach, Switzerland is between 85,000 CHF and 120,000 CHF per year. This can vary depending on factors such as years of experience, specific industry, and job responsibilities.

Thermo Fisher Scientific is a U.S.-based provisioner of scientific instrumentation, reagents and consumables, and software and services to healthcare, life science, and other laboratories in academia, government, and industry.