Patient Service Representative

The University of Kansas Health System is looking for a Patient Service Representative to join our team. This role requires excellent customer service and communication skills, strong multitasking abilities, and a commitment to providing our patients with outstanding care. The ideal candidate will have a track record of delivering excellent customer service, be detail-oriented and well-organized, and have a positive and friendly attitude. If you have a strong customer service background and are looking for an opportunity to make a difference in the lives of patients, we want to hear from you.

Responsibilities:

1. Provide outstanding customer service to patients in accordance with the University of Kansas Health System's policies and procedures.
2. Greet patients warmly and provide assistance with scheduling, registration, and other paperwork.
3. Respond to patient inquiries in a timely and professional manner.
4. Ensure accuracy and completeness of patient information in the system.
5. Monitor patient wait times and take appropriate action to provide a positive customer experience.
6. Assist with answering phones, filing, and other administrative duties as needed.
7. Maintain a positive and friendly attitude at all times.
8. Follow all safety protocols and maintain a safe and secure environment for patients.
9. Participate in continuing education and training to remain up-to-date on the latest regulations and procedures.

According to JobzMall, the average salary range for a Patient Service Representative in Westwood, KS 66205, USA is $29,719 to $36,924 per year. This range may vary depending on various factors such as education, experience, and other qualifications.

The University of Kansas Health System, commonly known as KU Med and formerly known as The University of Kansas Hospital, is a nonprofit, academic medical center located in Kansas City, Kansas, United States, with branch hospitals and education centers in Topeka, Kansas, Great Bend, Kansas, and Lawrence, Kansas. It is the region's only nationally verified Level I Trauma Center. In 1998, it became an independent entity that receives no funding from the state of Kansas. The hospital is affiliated with the University of Kansas Medical Center, which comprises the schools of medicine, nursing and allied health. The University of Kansas Health System combines education, research and patient care. Physicians represent more than 200 specialties.