The University of Kansas Health System

Patient Scheduling Representative

The University of Kansas Health System

Westwood, KS 66205, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At The University of Kansas Health System, we’re seeking an experienced and motivated Patient Scheduling Representative who is dedicated to providing excellent customer service. In this role, you will be responsible for scheduling patient appointments, answering inquiries, and coordinating with other departments to ensure efficient and seamless patient care. We’re looking for a compassionate and dependable individual who is able to work independently and take initiative when needed.If you have a passion for helping people, enjoy problem solving, and have the required qualifications, we would love to hear from you!

Responsibilities:

  1. Schedule patient appointments in accordance with established protocols and procedures.
  2. Answer inquiries from patients regarding appointment times, services, and other relevant information.
  3. Coordinate with other departments to provide efficient and seamless patient care.
  4. Ensure accuracy of patient records and other documentation.
  5. Maintain a friendly and professional demeanor while interacting with patients and other healthcare personnel.
  6. Take initiative in resolving any scheduling or customer service issues.
  7. Follow all safety and HIPAA guidelines.
  8. Assist in other tasks as needed.
Where is this job?
This job is located at Westwood, KS 66205, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Attention To Detail

  • Strong Interpersonal Communication Skills

  • Proficient Computer Skills

  • Ability To Work Effectively In A Team Environment

  • Experience Using Scheduling Software

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Interpersonal skills

  • Organizational Skills

  • customer service

  • Patient care

  • Computer skills

  • Empathy

  • Confidentiality

  • Coordinating

  • Problem-Solving

  • Multi-tasking

  • Accuracy

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Patient Scheduling Representative in Westwood, KS 66205, USA is $25,000 to $35,000 per year. The range is dependent on the experience of the individual as well as the specific location.

Additional Information
The University of Kansas Health System is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 3rd, 2023
Apply BeforeJuly 20th, 2025
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About The University of Kansas Health System

The University of Kansas Health System, commonly known as KU Med and formerly known as The University of Kansas Hospital, is a nonprofit, academic medical center located in Kansas City, Kansas, United States, with branch hospitals and education centers in Topeka, Kansas, Great Bend, Kansas, and Lawrence, Kansas. It is the region's only nationally verified Level I Trauma Center. In 1998, it became an independent entity that receives no funding from the state of Kansas. The hospital is affiliated with the University of Kansas Medical Center, which comprises the schools of medicine, nursing and allied health. The University of Kansas Health System combines education, research and patient care. Physicians represent more than 200 specialties.

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