Lead Technical Account Management Director

New York, NY, USA

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

Are you a highly skilled and experienced technical account manager looking for your next challenge? Look no further than The Trade Desk! We are seeking a Lead Technical Account Management Director to join our dynamic and growing team. In this role, you will lead a team of technical account managers and work closely with our clients to ensure their success and satisfaction with our platform. If you have a strong technical background, exceptional leadership skills, and a passion for providing excellent customer service, we want to hear from you. Join us at The Trade Desk and be part of our innovative and collaborative culture.

Lead and manage a team of technical account managers to ensure their success and development.
Work closely with clients to understand their needs and provide effective solutions using our platform.
Utilize your strong technical background and understanding of our platform to troubleshoot and resolve any technical issues that may arise.
Develop and maintain strong relationships with clients, acting as their main point of contact for all technical inquiries.
Provide strategic guidance and support to clients, helping them maximize the value and potential of our platform.
Collaborate with cross-functional teams, including sales and product development, to identify opportunities for growth and improvement.
Act as a mentor and coach to your team, promoting a culture of continuous learning and development.
Stay updated on industry trends and changes, and apply this knowledge to enhance and improve our services.
Ensure timely and accurate delivery of technical services to clients, meeting and exceeding their expectations.
Represent The Trade Desk in a professional and positive manner, demonstrating our commitment to providing exceptional customer service.

Where is this job?

This job is located at New York, NY, USA

Job Qualifications

Extensive Knowledge And Experience In Digital Advertising Technology And Programmatic Media Buying.
Proven Success In Managing And Developing High-Performing Technical Account Management Teams.
In-Depth Understanding Of Customer Relationship Management And Ability To Establish And Maintain Strong Partnerships With Clients.
Strong Project Management Skills And Ability To Effectively Prioritize And Execute Multiple Tasks In A Fast-Paced Environment.
Excellent Communication And Leadership Skills, With The Ability To Collaborate And Influence Cross-Functional Teams To Achieve Business Objectives.

Required Skills

Strategic Planning
Communication Skills
Project Management
Data Analysis
Account Management
Business Development
Team Leadership
Problem-Solving
Client management
Technical Expertise
Industry Knowledge
Stakeholder

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Dependability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Lead Technical Account Management Director in New York, NY, USA is $150,000 to $250,000 per year. This range can vary depending on the specific company, industry, and individual experience and qualifications. Additional factors that may impact salary include bonuses, benefits, and commission opportunities.

Additional Information

The Trade Desk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedSeptember 18th, 2024

Apply BeforeMay 10th, 2026

This job posting is from a verified source.

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