Director, Client Service, Advertiser

Are you a dynamic and results-driven leader with a passion for driving client success? Are you looking for an opportunity to make a significant impact in the fast-paced world of digital advertising? If so, The Trade Desk is looking for you! We are seeking a highly motivated and experienced Director of Client Service to join our team and oversee our relationships with top-tier advertisers. In this role, you will have the opportunity to collaborate with cross-functional teams and use your strategic thinking and exceptional communication skills to drive growth for our clients. If you have a proven track record of building and maintaining strong client relationships and a deep understanding of the digital advertising landscape, we want to hear from you. Join our innovative and rapidly expanding company and take your career to the next level!

1. Develop and implement strategies to drive client success and achieve revenue growth targets.
2. Build and maintain strong relationships with top-tier advertisers.
3. Collaborate with cross-functional teams to ensure seamless execution and delivery of client campaigns.
4. Analyze market trends and provide insights to inform client strategies and optimize campaign performance.
5. Monitor and report on key metrics to track client success and identify areas for improvement.
6. Serve as the main point of contact for clients, addressing any questions or concerns in a timely and professional manner.
7. Lead and mentor a team of client service professionals, providing guidance and support in their day-to-day responsibilities.
8. Stay up-to-date on industry trends and best practices, and share knowledge with team members.
9. Continuously assess and improve processes to enhance the overall client experience.
10. Represent the company at industry events and conferences to showcase our services and build relationships with potential clients.
11. Collaborate with sales and marketing teams to identify and pursue new business opportunities.
12. Manage and track client budgets and ensure timely and accurate billing.
13. Maintain a deep understanding of the company's products and services, and effectively communicate their value to clients.
14. Handle any escalated client issues and work towards finding solutions to ensure client satisfaction.
15. Drive client retention and long-term partnerships through exceptional service and results.

According to JobzMall, the average salary range for a Director, Client Service, Advertiser in Chicago, IL, USA is $90,000-$120,000 per year. This may vary depending on the specific industry, company, and level of experience of the individual.

Precision targeting across display, video, mobile, native, audio and TV — and all devices.