Client Services Associate

Los Angeles, CA, USA

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

Welcome to The Trade Desk! We are a leading global technology company that empowers advertising buyers with innovative and advanced tools to reach their target audiences effectively. As a Client Services Associate, you will play a crucial role in providing exceptional support and service to our clients. We are seeking a highly-motivated individual who is passionate about delivering top-notch client experiences and has a strong understanding of the digital advertising landscape. If you are a self-starter with excellent communication and problem-solving skills, we invite you to join our dynamic and collaborative team.

Provide exceptional support and service to clients, ensuring their needs and inquiries are addressed promptly and effectively.
Develop a strong understanding of the digital advertising landscape and keep up-to-date with industry trends and developments.
Act as a liaison between clients and internal teams, effectively communicating and managing client expectations.
Collaborate with cross-functional teams to ensure successful implementation and execution of client campaigns.
Identify and troubleshoot any technical issues or challenges that may arise, escalating to appropriate teams when needed.
Proactively identify opportunities for improvement in processes and procedures to enhance client satisfaction.
Maintain accurate and organized client records and documentation.
Assist in onboarding and training new clients on our platform and products.
Foster strong relationships with clients and serve as their primary point of contact for all inquiries and needs.
Continuously strive to improve client retention and satisfaction through exceptional service and support.

Where is this job?

This job is located at Los Angeles, CA, USA

Job Qualifications

Bachelor's Degree In A Related Field Such As Marketing, Business, Or Communications.
At Least 1-2 Years Of Experience In Client Service Or Account Management, Preferably In The Advertising Or Technology Industry.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Proficiency In Data Analysis And The Ability To Make Data-Driven Decisions.
Flexibility And Adaptability To Work In A Fast-Paced And Constantly Evolving Environment.

Required Skills

Data Analysis
Communication
Time Management
Multitasking
Attention to detail
customer service
Relationship Management
Problem-Solving
Adaptability
team
Technical Proficiency
Client Support

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Services Associate in Los Angeles, CA, USA is $45,000 - $65,000 per year. This can vary depending on factors such as the specific company, experience level, and education level of the individual. Some companies may also offer additional benefits and bonuses.

Additional Information

The Trade Desk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedSeptember 18th, 2024

Apply BeforeJune 21st, 2025

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