The Irvine Company

Maintenance Coordinator - Community Relations Representative

The Irvine Company

27260 Los Altos, Mission Viejo, CA 92691, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Promotes positive, proactive customer interactions to make their Irvine. Company experience of the highest quality. Solves simple to complex resident relations issues in a timely manner. Maintenance Service Request (MSR) entry into system. Manage Corrigo dispatch board and Click Scheduler Confirm, schedule and follow up on all MSR Appointments. Resident communication regarding MSR Completion. Contact and coordinate work orders with vendors and Service Technicians. Resident communication and follow through on all On Hold work orders. Distribute and manage work orders equally among Service Technicians. Management of productivity, turn times, MSR after move in, response time and report to Service Manager, Operations Manager and General Manager. Turn over service completion in Corrigo.

Where is this job?
This job is located at 27260 Los Altos, Mission Viejo, CA 92691, USA
Job Qualifications
  • 2-3 years of customer service experience.

  • Demonstrates initiative, personal awareness, and integrity and exercised confidentiality in all areas of performance

  • Flexible, resolution minded, adaptable to change, with strong organizational and management skills

Required Skills
  • Negotiation skills

  • MS Word

  • Customer Service skills

  • Record Keeping Skills

  • Event Coordination

  • MS Excel skills

  • Great time management

Soft Skills
  • Results Oriented

  • Verbal communication

  • written communication

  • Adaptability

  • Problem Solving Skills

  • Attention to detail and accuracy

  • Multi tasker

  • Flexible Approach

Compensation

According to JobzMall, the average salary range for a Maintenance Coordinator - Community Relations Representative in 27260 Los Altos, Mission Viejo, CA 92691, USA is $63,000 to $77,000 per year. This salary range is based on the job title, location, and experience level of the position.

Additional Information
The Irvine Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 18th, 2022
Apply BeforeJune 21st, 2025
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About The Irvine Company

With diversified operations throughout coastal California, Irvine Company brings to life neighborhoods and sustainable communities and is known best for its creation of the all-new City of Irvine and Newport Coast – one of America’s most desirable regions.

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