The Irvine Company

Leasing Concierge

The Irvine Company

Irvine, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to The Irvine Company, where we strive to create exceptional living experiences for our residents. We are currently seeking a dynamic and customer-oriented Leasing Concierge to join our team. As a Leasing Concierge, you will be the first point of contact for our prospective residents, providing them with a warm and inviting experience while showcasing our properties. We are looking for a passionate individual with strong communication and sales skills, who can deliver excellent customer service and assist in achieving leasing goals. If you are a motivated and friendly individual with a passion for real estate, we want to hear from you!

  1. Greet and welcome prospective residents with a friendly and positive attitude.
  2. Provide exceptional customer service to all visitors and residents.
  3. Act as the first point of contact for all leasing inquiries and assist with any questions or concerns.
  4. Showcase properties to prospective residents, highlighting amenities and features.
  5. Utilize strong communication and sales skills to effectively promote and lease available units.
  6. Build and maintain relationships with current and potential residents to ensure satisfaction and retention.
  7. Keep up-to-date with property details and features to accurately answer any questions and address any concerns.
  8. Maintain organized and accurate records of leasing activities and prospects.
  9. Collaborate with leasing team members to achieve leasing goals and targets.
  10. Participate in training and development programs to continuously improve leasing and customer service skills.
  11. Stay knowledgeable about local market trends and competition to better position the property.
  12. Maintain a professional and polished appearance at all times.
  13. Assist with administrative tasks, such as preparing lease agreements and processing rental applications.
  14. Provide support during resident events and activities.
  15. Adhere to company policies and procedures at all times.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Leasing Concierge Should Possess Strong Interpersonal Skills And The Ability To Provide Exceptional Customer Service To Potential Tenants. This Includes Being Friendly, Approachable, And Knowledgeable About The Property And Its Amenities.

  • Sales Experience: The Ideal Candidate Should Have Experience In Sales Or Leasing, As They Will Be Responsible For Promoting And Leasing Available Units. This Includes Conducting Property Tours, Responding To Inquiries, And Negotiating Lease Terms.

  • Organizational Skills: A Leasing Concierge Must Be Highly Organized And Able To Multitask In A Fast-Paced Environment. This Includes Managing A High Volume Of Inquiries, Scheduling Appointments, And Maintaining Accurate Records Of All Interactions With Potential Tenants.

  • Knowledge Of Real Estate Industry: It Is Important For A Leasing Concierge To Have A Solid Understanding Of The Real Estate Industry, Including Market Trends And Competition. This Will Enable Them To Effectively Market The Property And Make Informed Recommendations To Potential Tenants.

  • Proficiency In Technology: The Irvine Company Utilizes Various Technology Systems For Leasing And Property Management. A Leasing Concierge Should Have A Strong Understanding Of These Systems And Be Comfortable Using Them To Communicate With Potential Tenants And Manage Leasing Activities.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • customer service

  • Relationship Building

  • Organization

  • Problem-Solving

  • Sales Techniques

  • Property Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Leasing Concierge in Irvine, CA, USA is between $36,000 and $45,000 per year. This may vary depending on the specific company, level of experience, and other factors such as bonuses and benefits.

Additional Information
The Irvine Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 11th, 2024
Apply BeforeJuly 20th, 2025
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About The Irvine Company

With diversified operations throughout coastal California, Irvine Company brings to life neighborhoods and sustainable communities and is known best for its creation of the all-new City of Irvine and Newport Coast – one of America’s most desirable regions.

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