Community Relations Representative

Serves as the first point of contact for all resident interactions on site. Promotes positive, proactive customer interactions to make their Irvine Company experience of the highest quality. Solves simple to complex resident relations issues in a timely manner. Assists residents with the move-in and move-out process as needed. Performs resident retention calls according to guidelines currently in place. Ensures that all relevant information regarding resident concerns and requests are accurately recorded in OneSite. Process resident applications, lease documents and related paperwork as needed. Performs community inspections to ensure aesthetics are maintained to company expectations. Monitors NPS and Yelp scores daily to improve the customer experience and maintain awareness of community reputation.

According to JobzMall, the average salary range for a Community Relations Representative in 385 E Colorado Blvd, Pasadena, CA 91101, USA is $31,000 to $52,000. The salary range can vary depending on the company and the experience of the individual.

With diversified operations throughout coastal California, Irvine Company brings to life neighborhoods and sustainable communities and is known best for its creation of the all-new City of Irvine and Newport Coast – one of America’s most desirable regions.