Business Systems Support Associate

Welcome to The Irvine Company – a premier real estate company known for its exceptional properties and commitment to excellence. As a Business Systems Support Associate, you will play a crucial role in our success by providing technical support and troubleshooting for our various business systems. We are seeking a motivated individual with a strong understanding of IT and excellent communication skills to join our dynamic team. If you are passionate about technology and providing top-notch customer service, we invite you to apply for this exciting opportunity.

1. Provide technical support and troubleshooting for various business systems used by The Irvine Company.
2. Collaborate with team members to identify and resolve technical issues in a timely manner.
3. Monitor and maintain the functionality of business systems, ensuring they are running efficiently.
4. Communicate with end-users to understand their needs and provide solutions to their technical problems.
5. Document and track all support requests and resolutions for future reference.
6. Stay updated on the latest technologies and trends in order to provide innovative solutions for business systems.
7. Train new employees on how to effectively use business systems and provide ongoing support.
8. Work closely with the IT team to identify and implement system upgrades and improvements.
9. Develop and maintain user guides and training materials for business systems.
10. Ensure compliance with company policies and procedures while providing technical support.
11. Collaborate with vendors and third-party providers to resolve technical issues.
12. Provide exceptional customer service and maintain a positive attitude while assisting end-users.
13. Assist with the implementation of new business systems and processes.
14. Adhere to strict security protocols and maintain the confidentiality of sensitive data.
15. Continuously seek out ways to improve and streamline business system support processes.

According to JobzMall, the average salary range for a Business Systems Support Associate in Irvine, CA, USA is $50,000 to $70,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry. Some Business Systems Support Associates may earn higher salaries, up to $90,000 per year or more, while others may earn lower salaries, around $40,000 per year.

With diversified operations throughout coastal California, Irvine Company brings to life neighborhoods and sustainable communities and is known best for its creation of the all-new City of Irvine and Newport Coast – one of America’s most desirable regions.