
Associate - Office
Resolve customer service calls and requests; escalate requests that are above scope to Senior Associate. Answer phone, distribute mail and prepare email and regular mail. Verify phone and voice mail systems are working properly. Activate and deactivate access cards and order keys. Maintain a key sign-in/out log for outside vendors. Ensure that the management office is presentable at all times (high rise). Maintain all office/kitchen supplies and inventory, including printers and copier if needed (high rise); issue purchase orders. Maintain and distribute nightly security passdown logs (high rise). Maintain and distribute janitorial logs (high rise). Create general notices and communications to customers. Monitor all customer service requests to ensure timely and efficient resolution. May support Senior Associate with accounts payable and accounts receivable. Coordinate with service providers as needed to ensure top quality work is performed in a timely manner.
Zero to two years of relevant work experience
Ability to work in a fast paced environment and work rotating shifts
MS Word
Customer Service skills
Record Keeping Skills
MS Excel skills
Great time management
Results Oriented
Verbal communication
written communication
Adaptability
Problem Solving Skills
Attention to detail and accuracy
Multi tasker
Flexible Approach
According to JobzMall, the average salary range for a Associate - Office in 5451 Great America Pkwy, Santa Clara, CA 95054, USA is between $68,000 and $100,000 per year. This range may vary depending on the employer, experience, qualifications, and other factors.
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