Assistant Service Manager

Are you a motivated individual with a passion for providing exceptional customer service? Do you have a strong background in property management and a desire to take on a leadership role? If so, The Irvine Company is seeking an Assistant Service Manager to join our dynamic team. As the Assistant Service Manager, you will play a vital role in ensuring our residents receive the highest level of service and satisfaction. We are looking for a dedicated and enthusiastic individual who has the necessary qualifications and skills to excel in this position. If this sounds like you, we would love to hear from you.

1. Provide exceptional customer service to all residents and guests in a timely and efficient manner.
2. Assist the Service Manager in overseeing the maintenance and upkeep of the property to ensure it meets the highest standards.
3. Respond to resident inquiries and concerns in a professional and respectful manner.
4. Maintain a positive and professional relationship with all residents, vendors, and team members.
5. Assist in managing the day-to-day operations of the property, including scheduling and supervising maintenance staff.
6. Conduct regular inspections of the property to identify and address any maintenance issues.
7. Ensure all work orders are completed in a timely and satisfactory manner.
8. Collaborate with the leasing team to ensure a smooth move-in and move-out process for residents.
9. Monitor and maintain inventory of supplies and equipment needed for property maintenance.
10. Oversee the organization and storage of maintenance records and documentation.
11. Communicate any property-related updates or changes to residents in a clear and effective manner.
12. Continuously strive to improve resident satisfaction and retention.
13. Assist in creating and implementing procedures and guidelines to maintain the safety and security of the property.
14. Train and mentor maintenance staff to ensure they are knowledgeable and skilled in their roles.
15. Stay updated on industry standards and best practices to ensure the property is meeting or exceeding expectations.

According to JobzMall, the average salary range for a Assistant Service Manager in Irvine, CA 92612, USA is $50,000 - $60,000 per year. However, this can vary depending on the specific company, experience level, and skills of the individual. Some companies may offer higher salaries for more experienced and qualified candidates. Additionally, location and cost of living can also affect the salary range for this position.

With diversified operations throughout coastal California, Irvine Company brings to life neighborhoods and sustainable communities and is known best for its creation of the all-new City of Irvine and Newport Coast – one of America’s most desirable regions.