The Irvine Company

Assistant Property Manager

The Irvine Company

700 Bair Island Rd, Redwood City, CA 94063, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Creates a customer service focused culture for residents, prospects, vendors and employees; responds and resolves resident requests and concerns; leads by example and ensures a proactive approach is adopted for all key customer touch points. Responsible for training, onboarding, and development of all team members with focus on employee engagement and retention. Assists new/existing residents with all ICAC processes including move-in/out, transfers and renewals, FAS, lease agreements. Process resident applications, lease documents as needed. Handles all resident complaints, identify solutions and communicate to leadership. Oversees ledger management to include adding/waiving fees and process company invoicing. Completes delinquency review, accounting month-end and process evictions according to company policy. Tracks NPS and Yelp scores daily.

Where is this job?
This job is located at 700 Bair Island Rd, Redwood City, CA 94063, USA
Job Qualifications
  • Multilingual ability a plus.

  • Min. 1 year experience in customer service environment; leasing experience preferred.

  • Ability to work evenings, weekends and holidays

  • Occasional travel required

Required Skills
  • MS Word

  • customer service

  • Record Keeping Skills

  • Auditing skills

  • Time Management Skills

  • MS Excel skills

Soft Skills
  • Verbal communication

  • Prioritizing skills

  • written communication

  • Flexibility/Adaptability

  • Attention to detail and accuracy

  • Team Player Attitude

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Assistant Property Manager in 700 Bair Island Rd, Redwood City, CA 94063, USA is between $37,000 and $52,000 per year. This salary range can vary depending on the size of the property, the number of properties being managed, and the individual's experience and qualifications.

Additional Information
The Irvine Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 11th, 2022
Apply BeforeMay 22nd, 2025
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About The Irvine Company

With diversified operations throughout coastal California, Irvine Company brings to life neighborhoods and sustainable communities and is known best for its creation of the all-new City of Irvine and Newport Coast – one of America’s most desirable regions.

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