Guest Relations Associate
Provides exemplary guest service to all internal and external guests of World of Coca-Cola while performing the following activities: selling tickets, providing access control, checking-in groups, pulsing guest traffic into theaters or galleries, restocking/replenishing stations and delivering supplies, making public announcements, assisting guests with special access, and assisting guests with wayfinding. Facilities VIP Tours and School Group Tours, using scripts and talking points as provided in the program guidelines. When scheduled and trained for Admissions/Ticketing: Operates ticketing system, reconciles cash transactions, meets sales goals (CityPass, Upgrades), and handles sensitive information with care such as Addresses and Credit Card Numbers. Maintains specified appearance standards for Front of House presentation.
One year experience in the themed attraction industry, hospitality industry, or customer service
Proven ability to adapt to change, work effectively under pressure, and produce accurate results in a fast-paced environment.
Proven ability to deal with problems involving few concrete variables in a standardized method.
Presentation skills
MS Word
Customer Service skills
Time Management Skills
MS Excel skills
Prioritizing skills
Problem Solving Skills
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
Flexible Approach
Driven for excellence
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
The Coca-Cola Company is an American multinational corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups. The company is best known for its flagship product Coca-Cola, invented in 1886 by pharmacist John Pemberton in Atlanta, Georgia.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started