Vice President, UX Researcher

Welcome to The Bank of New York Mellon, a leading global financial services company with a rich history and a commitment to innovation. We are seeking a talented and passionate Vice President, UX Researcher to join our team and drive our user experience strategy to new heights. As a VP of UX Research, you will have the opportunity to shape the future of our digital products and services, making a meaningful impact on the lives of millions of clients worldwide. We are looking for a highly skilled and experienced individual with a deep understanding of user-centered design principles, strong leadership capabilities, and a proven track record of delivering successful UX research projects. If you are a dynamic and collaborative individual with a keen eye for detail and a passion for creating exceptional user experiences, we would love to hear from you. Come join our team and help us shape the future of banking.

1. Develop and implement a comprehensive UX research strategy for the company's digital products and services.
2. Lead and manage a team of UX researchers, providing mentorship and guidance to ensure high quality research is conducted.
3. Identify user needs and pain points through various research methods such as user interviews, surveys, and usability tests.
4. Analyze and interpret data from user research to inform product and design decisions.
5. Collaborate with cross-functional teams, including product managers, designers, and developers, to translate research findings into actionable recommendations.
6. Stay up-to-date with industry trends and best practices in UX research and incorporate them into the company's processes.
7. Advocate for a user-centric approach and ensure that the user's voice is represented in all product decisions.
8. Develop and maintain strong relationships with stakeholders, communicating research findings and insights in a clear and compelling manner.
9. Set and monitor key performance indicators to measure the impact of UX research on product success.
10. Continuously identify opportunities for improvement and innovation in the company's user experience.
11. Manage research budgets and resources effectively to ensure timely and high-quality delivery of research projects.
12. Act as a thought leader within the company and the industry, sharing insights and best practices with the broader UX community.
13. Cultivate a culture of collaboration, innovation, and continuous learning within the UX research team.
14. Represent the company at industry events and conferences to showcase the company's UX research capabilities and thought leadership.
15. Ensure that all UX research is conducted in compliance with industry standards and ethical guidelines.

According to JobzMall, the average salary range for a Vice President, UX Researcher in New York, NY, USA is $140,000 to $200,000 per year. This range can vary depending on the company, years of experience, and specific job responsibilities.

The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.