Specialist, Account Management

The Bank of New York Mellon is currently seeking a highly motivated and organized individual to fill the role of Specialist, Account Management. This position offers an exciting opportunity to join a leading financial services provider and play an integral role in managing and overseeing our clients’ accounts. The ideal candidate will have a comprehensive understanding of account management principles and practices, strong customer service skills, and a commitment to excellence.The successful candidate will be expected to have a Bachelor’s degree in business, finance or related field, as well as a minimum of two years of experience in a similar role. They must also possess excellent oral and written communication skills, strong problem-solving abilities, and the ability to work independently and in a team environment.If you are a driven and detail-oriented professional who is looking for a challenging opportunity to make an impact in a fast-paced and rewarding environment, we want to hear from you!

Responsibilities:

1. Manage and oversee clients’ accounts in a timely and accurate manner.
2. Maintain customer service standards and ensure that customer queries and complaints are addressed promptly and efficiently.
3. Develop and implement strategies to improve account management processes.
4. Monitor account activity and ensure compliance with bank regulations.
5. Analyze financial statements, provide reports, and make recommendations to clients.
6. Evaluate account performance and suggest ways to improve efficiency.
7. Prepare documents and presentations for client meetings.
8. Assist with onboarding and offboarding of clients.
9. Work collaboratively with colleagues to ensure successful outcomes.
10. Respond to customer inquiries and provide support as needed.

According to JobzMall, the average salary range for a Specialist, Account Management in London, UK is between £35,000 and £45,000. This salary range can vary depending on experience, qualifications, and other factors.

The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.