Senior Specialist - Production Services Application Support

The Bank of New York Mellon is searching for a highly motivated and qualified Senior Specialist - Production Services Application Support to join our team. In this role, you will be responsible for providing technical and operational support to our production services applications.We are looking for a candidate with a minimum of 5 years’ experience in a technical support role, preferably in a financial institution. You must possess excellent problem-solving skills and be able to proactively identify issues and develop solutions. The ideal candidate will also have experience in working with a range of applications and technologies, along with excellent communication and customer service skills.If you are looking for an exciting and challenging opportunity to use your technical and operational support skills in a financial institution, then this is the role for you!

Responsibilities:

1. Provide technical and operational support for Bank of New York Mellon's production services applications.
2. Proactively identify and troubleshoot issues with applications and technologies.
3. Develop solutions to technical problems.
4. Communicate updates and progress to relevant stakeholders.
5. Train and mentor other team members on technical issues.
6. Maintain documentation and records related to production services applications.
7. Monitor production services applications to ensure optimal performance.
8. Provide excellent customer service by responding to inquiries and resolving issues in a timely manner.
9. Develop and implement strategies to improve operational efficiency.
10. Stay up-to-date with the latest industry developments and trends.

According to JobzMall, the average salary range for a Senior Specialist - Production Services Application Support in New York, NY, USA is between $103,000 and $123,000 per year. The salary range will vary depending on experience, qualifications, and other factors.

The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.