The Bank of New York Mellon

Senior Specialist, Client Onboarding

The Bank of New York Mellon

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

The Bank of New York Mellon is looking for a highly-skilled Senior Specialist, Client Onboarding to join our team. In this role, you will be responsible for ensuring the onboarding process is effective and efficient for our clients. We seek an experienced professional with the right qualifications and attitude to join our team.To be successful in this role, you must have a strong background in the financial services industry, possess excellent communication and problem-solving skills, and have a passion for providing superior customer service. You must also have a keen eye for detail when onboarding clients and be able to stay organized in a fast-paced environment. If you believe you are the ideal candidate for this position, we invite you to apply today.

Responsibilities:

  1. Develop and oversee onboarding processes and procedures for clients to ensure effective and efficient onboarding.
  2. Maintain client records and ensure the accuracy of all documentation.
  3. Communicate with clients and provide excellent customer service.
  4. Monitor onboarding process to ensure all deadlines are met.
  5. Troubleshoot and resolve any client issues or concerns related to onboarding.
  6. Collaborate with various departments to ensure onboarding processes are in compliance with regulations.
  7. Remain up-to-date on industry regulations and best practices and ensure they are reflected in onboarding processes.
  8. Train and mentor new team members on onboarding processes.
  9. Identify areas for process improvement and develop solutions to increase efficiency.
  10. Investigate and resolve any discrepancies related to client onboarding.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Ability To Multi-Task

  • Excellent Communication Skills

  • Ability To Work Independently

  • Problem Solving Skills

  • Strong Organizational Skills

  • Experience In Client Onboarding

  • Proficiency In Ms Office

  • Customer Service Focus

Required Skills
  • Financial Services

  • Quality Assurance

  • Process Improvement

  • Project Management

  • Data Analysis

  • Business Development

  • Product knowledge

  • Relationship Management

  • Risk Mitigation

  • ISSUE RESOLUTION

  • Regulatory compliance

  • Client Relations

  • Compliance monitoring

  • Cross-Functional Collaboration

  • Client Onboarding

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Senior Specialist, Client Onboarding in Pittsburgh, PA, USA is $66,000 to $88,000. This salary range is based on the most recent salary data available from the U.S. Bureau of Labor Statistics.

Additional Information
The Bank of New York Mellon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 10th, 2023
Apply BeforeJune 9th, 2026
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About The Bank of New York Mellon

The Bank of New York Mellon Corporation is an American worldwide banking and financial services holding company headquartered in New York City. Bank of New York was established in 1784. BNY Mellon was formed with the merger of The Bank of New York and the Mellon Financial Corporation.

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